United Insurance Group Data Breach Leaks Social Security Numbers

UIG, Inc. dba United Insurance Group (UIG) recently experienced a data breach that exposed sensitive personal information of its customers. According to a notice filed with the Massachusetts Attorney General’s office, the breach was disclosed on December 16, 2024. While the total number of affected individuals remains unclear, it was confirmed that at least seven Massachusetts residents were impacted.

The compromised information includes highly sensitive data, such as:

• Social Security numbers
• Financial account information
• Driver's license numbers

The exact method of the breach has not been disclosed, but the exposure of such critical information highlights the potential risks of identity theft and financial fraud for those affected.

For more details, you can access the official disclosure filed with the Massachusetts Attorney General’s office.

United Insurance Group's response

In response to the data breach, UIG has taken steps to assist affected individuals in safeguarding their personal information. The company is offering 24 months of complimentary credit monitoring and identity theft protection services through Experian IdentityWorks. These services include credit monitoring, identity restoration support, and up to $1 million in identity theft insurance.

Affected individuals have been provided with an activation code to enroll in the Experian IdentityWorks program. Enrollment must be completed by March 31, 2025. Additionally, UIG has set up a dedicated customer care team to answer questions and provide assistance. Customers can contact Experian at 833-918-0879 using engagement number B136152 for support.

Affected by the UIG data breach?

If you believe your information may have been compromised in this breach, it is important to take immediate action to protect yourself. Here are the steps you should follow:

1. Enroll in credit monitoring services: Take advantage of the complimentary 24-month Experian IdentityWorks membership offered by UIG. Visit Experian IdentityWorks and use the activation code provided in your notification letter. Ensure you enroll by March 31, 2025.
2. Monitor your financial accounts: Regularly review your bank statements, credit card transactions, and other financial accounts for any unauthorized activity.
3. Request your free credit report: Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus. Visit Annual Credit Report to access your reports and check for any suspicious activity.
4. Consider placing a fraud alert or credit freeze:
1. A fraud alert notifies creditors to take extra steps to verify your identity before extending credit. Contact any of the three major credit bureaus—Equifax, Experian, or TransUnion—to place a fraud alert.
2. A credit freeze restricts access to your credit report, making it harder for identity thieves to open accounts in your name. You can request a freeze through the credit bureaus’ websites:
1. Equifax Credit Freeze
2. Experian Credit Freeze
3. TransUnion Credit Freeze

1. Report suspected identity theft: If you notice unauthorized transactions or believe your identity has been stolen, file a report with the Federal Trade Commission (FTC) at IdentityTheft.gov.
2. Stay vigilant: Be cautious of phishing attempts or unsolicited communications requesting personal information. Legitimate organizations will not ask for sensitive details via email or text.

If you have additional questions or need further assistance, you can contact UIG directly at 470 Forest Avenue, Portland, Maine 04101, or call their support line at 833-918-0879.