Toshiba America Business Solutions Data Breach: Details

Will Gendron
Editor in Chief
Published
May 28, 2024
Updated
December 27, 2024
Toshiba America Business Solutions Data Breach: Details
Toshiba America Business Solutions, Inc.
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

What Happened?

On May 14, 2024, Toshiba America Business Solutions, Inc. (TABS) detected suspicious activity within its email environment, which was immediately secured and reported to law enforcement. The investigation, still ongoing, revealed that certain emails and attachments were potentially accessed by an unauthorized individual. This breach specifically involved the exposure of sensitive personal information pertaining to individuals.

Information Exposed

The types of consumer information that were exposed include:

  • Name of the individual
  • Social Security Number

Response by Toshiba America Business Solutions

In response to the breach, TABS took swift action to secure its systems and mitigate any potential impact. The company has enhanced the security of its email environment to prevent similar incidents in the future. Additionally, TABS has offered two years of complimentary identity monitoring services to the affected individuals to help protect their personal information from misuse. A dedicated toll-free call center has also been established to provide further information and support to those impacted.

Steps to Take if You Are Affected

If you believe your information was involved in this data breach, it is crucial to remain vigilant and monitor your financial accounts for any unusual activity. Consider taking advantage of the identity monitoring services provided by TABS. Additionally, you may want to place a fraud alert on your credit reports and consider a credit freeze, which can prevent credit, loans, and services from being approved in your name without your consent. For more detailed instructions on how to protect your personal information, visit the Federal Trade Commission's identity theft website.

About Toshiba America Business Solutions, Inc.

Toshiba America Business Solutions, Inc. is a subsidiary of Toshiba Corporation, focusing on managing communications from paper to digital formats. Founded in 1999 and based in Irvine, California, TABS offers solutions that help businesses reduce costs, secure information, and minimize environmental impact.

For further details on the breach and Toshiba's response, you can access the official disclosures on the Maine Attorney General's website, the Texas Attorney General's website, the Massachusetts Attorney General's website, and the California Attorney General's website.

Notice Letter

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Consumers Notification date
05/28/2024
Date of Breach
Breach Discovered Date
05/14/2024
Total People Affected
Information Types Exposed
- Social Security Number - Name of individual - Social Security Number Information

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