On April 21, 2024, Edlong Corporation experienced a significant disruption in its network environment, which was later identified as a cybersecurity incident. The company detected this disruption promptly and took immediate action to secure its systems. An extensive investigation was launched with the assistance of independent IT security and forensic experts to ascertain the extent of the breach and to identify any personal information that might have been compromised.
During the forensic investigation, it was determined that the following types of consumer information might have been exposed:
It is important to note that the exposed information varied per individual, meaning not all listed data points were compromised for every person affected.
In response to the data breach, Edlong Corporation has taken several robust measures to enhance the security of its information systems and prevent future incidents. The company has engaged external cybersecurity experts to implement additional safeguards and has upgraded its security protocols. Edlong has also revised its policies and procedures related to system security and information lifecycle management.
Furthermore, Edlong is offering affected individuals complimentary access to Single Bureau Credit Monitoring, Credit Report, and Credit Score services for 24 months. These services are provided by Cyberscout, a TransUnion company, and include proactive fraud assistance. To enroll in these services, affected individuals should visit Cyberscout's Activation Page and follow the provided instructions.
Given the nature of the data exposed, it is crucial for affected individuals to remain vigilant and proactive in monitoring their personal information. Here are several steps you can take:
By taking these steps, you can help safeguard your personal information and respond quickly to any signs of fraudulent activity.
For additional support, affected individuals can contact the Edlong help line at 1-800-405-6108, available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, to speak with a fraud specialist.
Notice to Consumers: For more detailed information, please refer to the full Notice of Data Security Incident provided by Edlong Corporation.