TEAM Software Data Breach Leaks Social Security Numbers

In a recent incident, TEAM Software, a company specializing in financial, operations, and workforce management solutions, experienced a data breach that affected a significant number of individuals. The breach occurred over a two-day period, from July 25 to July 26, 2024. During this time, an unauthorized actor gained access to certain systems within TEAM Software's application.

This breach potentially exposed sensitive information, although there is no evidence that the data was actively viewed or misused.

The breach was discovered on July 26, 2024, when TEAM Software detected unusual activity on a limited number of platforms. The company quickly initiated an investigation with the help of third-party cybersecurity and forensics specialists to understand the extent of the breach. As a result, it was determined that the unauthorized access may have compromised the following types of consumer information:

• Name of individual
• Social Security Number
• Medical Information

The breach affected approximately 4,909 individuals in Texas alone, with additional individuals potentially impacted in other states. The breach was officially disclosed to the California Attorney General's office on October 25, 2024. For more details, you can view the disclosure on the California Attorney General's website, the Texas Attorney General's website, and the Massachusetts Attorney General's website.

TEAM Software's Response

Upon discovering the breach, TEAM Software took immediate action to address the situation. The company launched a thorough investigation and worked with cybersecurity experts to assess and enhance the security of its systems. TEAM Software has also notified potentially affected individuals through U.S. Mail, providing them with information about the breach and offering credit monitoring and identity restoration services through Experian at no cost.

The company has emphasized the importance of protecting personal information and is offering affected individuals complimentary access to Experian IdentityWorks for a specified period. This service includes credit monitoring, identity restoration, and identity theft insurance.

Steps to take if you are affected by the data breach

If you believe you may have been affected by this data breach, it is crucial to take proactive steps to protect your personal information. Here are some recommended actions:

1. Enroll in Credit Monitoring: Utilize the complimentary Experian IdentityWorks service offered by TEAM Software to monitor your credit for any suspicious activity.
2. Review Account Statements: Regularly check your bank and credit card statements for unauthorized transactions.
3. Request Credit Reports: Obtain free credit reports from the three major credit bureaus—Equifax, Experian, and TransUnion—by visiting annualcreditreport.com.
4. Place Fraud Alerts or Credit Freezes: Consider placing a fraud alert or credit freeze on your credit files to prevent unauthorized access.
5. Report Suspicious Activity: If you notice any signs of identity theft, report it immediately to your financial institutions and local authorities.
6. Contact Experian: For assistance with identity restoration or to discuss potential fraudulent activity, contact Experian's customer care team.