Star Solution Services Data Breach Affects 27,717 Individuals

Medical billing and collections telecommunications company, Star Solution Services, recently experienced a significant data breach. The breach occurred when an unknown actor gained unauthorized access to the company’s network between March 10, 2024, and March 14, 2024. During this time, the intruder acquired certain files containing sensitive information.

The breach was discovered on March 11, 2024, when suspicious activity was detected within the network. Star Solution Services immediately launched an investigation with the help of third-party forensic specialists to understand the scope and impact of the breach.

The breach affected a total of 27,717 individuals across the United States, with one individual specifically identified in Maine.

Information types exposed:

• Names
• Social Security numbers

For more detailed information, you can view the disclosure on the Maine Attorney General's website.

Star Solution Services' Response

In response to the data breach, Star Solution Services took action to secure their systems and prevent further unauthorized access. They have notified federal law enforcement and relevant state regulators about the incident. The company has also completed a comprehensive review of the affected files to identify the individuals whose information was compromised.

To assist those affected, Star Solution Services is offering free access to credit monitoring services through TransUnion for a period of 12 months. This service includes alerts for any changes to credit files, which can help individuals detect potential identity theft or fraud.

Affected individuals are encouraged to enroll in these services by May 6, 2025, and can find detailed instructions in the notice provided by the company.

Additionally, Star Solution Services has provided guidance on protecting against identity theft and fraud. This includes steps to place a fraud alert or security freeze on credit files, information on obtaining free credit reports, and advice on monitoring account statements for suspicious activity.