RMV Data Breach

Understanding the RMV Data Breach

On March 15, 2024, the Massachusetts Department of Transportation’s Registry of Motor Vehicles (MassDOT) disclosed an incident involving unauthorized access to customer information by an RMV staff member. For those potentially affected, it's crucial to understand the scope of the breach and the steps you can take to protect your personal information.

What Information Was Compromised?

The breach exposed a range of sensitive consumer information, including:

• Full name
• Social Security Number
• Date of birth
• Addresses
• Proof of current address
• Government-issued identification card details
• Social Security Card details
• Pay stub details
• W2 details

What Actions Should You Take?

MassDOT is offering a free replacement driver’s license or ID card with a new state-assigned (SA) number, which could help mitigate the risk of identity theft. To request this, you should email RMV93H@dot.state.ma.us.

Additionally, it's advisable to place a security freeze on your credit reports. This can be done without charge and will prevent credit agencies from releasing your information without your explicit authorization. To place a freeze, contact each of the three major credit bureaus:

• Equifax
• Experian
• TransUnion

Remember to provide the necessary identification and information when requesting a security freeze. The credit bureaus are required to place the freeze within three business days upon receipt of your request.

Further Assistance

For any questions or concerns, Denise Blakeley is available at 857-310-7565 to provide assistance and guidance.

Additional Resources

You can find more details about the breach and protective measures on the Massachusetts Attorney General's website.

Final Thoughts

MassDOT regrets the inconvenience caused by this incident and emphasizes its commitment to the security of your personal information. If you've been affected, taking prompt action to secure your data is the best course of action.