Imagine360 Data Breach Settlement: Claim Up to $5,000

If you received a notice that your private information may have been impacted by the Imagine360, LLC data incident on or around January 30, 2023, you may be eligible to submit a claim for up to $5,000 (or a flat $75) from a class action settlement.

Imagine360, LLC—a vendor for employee health plans—has agreed to pay $475,000 to settle a class action lawsuit. The lawsuit was filed after unauthorized access to private information, including names, medical information, health insurance details, and Social Security numbers, was detected in a data breach involving the company’s Citrix file-sharing solution.

Who is eligible for a data breach payout?

You are considered a class member if:

You reside in the United States and received a notice from Imagine360, LLC indicating your private information may have been impacted by the January 30, 2023 data incident.

How much is the class action settlement payment?

Class members can submit for one Cash Payment option and Credit Monitoring:

• Cash Payment A – Documented Losses: Up to $5,000 for out-of-pocket losses related to the data incident, with supporting documentation.
• Cash Payment B – Flat Cash: An estimated $75,. Final amount to be determined by the number of claims submitted.
• Credit Monitoring: Up to three years of free credit monitoring.

Detailed breakdown of awards

• Documented Losses (up to $5,000): You must provide reasonable documentation for expenses such as unreimbursed bank fees, long-distance phone charges, cell phone charges (if charged by the minute), data charges (if charged by usage), postage, gasoline for local travel, and fees for credit reports, credit monitoring, or identity theft insurance purchased between January 30, 2023, and the claim deadline. Acceptable documentation includes telephone records, receipts, and correspondence. Personal certifications or affidavits are not considered sufficient documentation but may be submitted for clarification.
• Flat Cash Payment ($75): If you do not wish to provide documentation, you may claim a flat cash payment of $75 by simply submitting the claim form.
• Credit Monitoring: All class members can claim up to three years of free credit monitoring, regardless of whether they claim a cash payment.

How to claim a data breach settlement payment

To claim a class action rebate, class members must submit a claim form by July 31, 2025. Submission options are:

• File a claim online
• Download and print the PDF claim form and mail it to the settlement administrator

Settlement Administrator's mailing address: Imagine360 Data Breach Litigation Settlement Administrator, P.O. Box 2440, Portland, OR 97208-2440

Required proof and information:

• Unique ID from postcard notice required to submit a claim.
• Documented Losses claims require supporting documentation such as receipts, bank or credit card statements, service invoices, and other proof detailing expenses and fraud related to the data incident.

Payout options

• Electronic payment
• Check mailed to address listed on claim form

Data breach class action settlement fund breakdown

The settlement fund of $475,000 will include:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $166,250
• Attorneys' costs: To be presented to the court at a later date
• Service award to the class representative: Up to $2,000
• Credit monitoring services: Cost determined by number of valid claims
• Payments to approved claimants: Remaining settlement balance

Important dates

• Deadline to File a Claim: July 31, 2025
• Final Approval Hearing: August 15, 2025

When is the Imagine360 data breach settlement payout date?

The final approval hearing will take place on August 15, 2025. According to the settlement agreement, payments will be issued to class members with valid claims no later than 75 days after the court grants final approval.

Why was there a class action settlement?

The lawsuit was filed after Imagine360, LLC detected unauthorized access to its Citrix file-sharing solution, which exposed private information of individuals who used its health insurance-related services. The plaintiff alleged that Imagine360 failed to adequately protect this sensitive data.

Imagine360 denies the allegations but agreed to settle to avoid the risks and costs of continued litigation.

Sources

1. Official Settlement Notice
2. Official Settlement Website FAQ