On February 3, 2025, JPW Industries, Inc. discovered that certain computer systems on its network had been locked by a computer virus. In response, the company immediately took these systems offline and securely restored them from backups. After further investigation, JPW Industries determined that unauthorized individuals had copied certain files from its network without permission on the same day, February 3, 2025.
JPW Industries conducted a thorough review to identify exactly what information was contained in the copied files and to whom this information related. This detailed review was completed on March 14, 2025. However, the specific types of consumer information exposed were not disclosed in the notice provided to the New Hampshire Attorney General's office.
The breach was reportedly caused by a ransomware attack conducted by a cybercriminal group known as RansomHub. On March 8, 2025, RansomHub posted on the dark web, claiming responsibility for the attack and stating that they had gained access to approximately 811 GB of JPW Industries' data. The group threatened to publish the stolen data within 6-7 days unless their demands were met. This ransomware incident was disclosed publicly by JPW Industries in a notification to the New Hampshire Attorney General's office on April 1, 2025.
The breach reportedly affected approximately one New Hampshire resident. The full disclosure of this breach can be found on the New Hampshire Attorney General's website.
Upon discovering the ransomware attack, JPW Industries took immediate action to secure its network, restore affected systems securely from backups, and investigate the extent of the breach. The company promptly notified affected individuals in writing on or about April 1, 2025, providing information about the breach and steps they can take to protect themselves.
JPW Industries is offering affected individuals free credit monitoring and fraud assistance services through Cyberscout, a TransUnion company specializing in fraud assistance and remediation services. Individuals affected by this breach are encouraged to enroll in these services within 90 days of receiving their notification letter.
Additionally, JPW Industries recommends that affected individuals remain vigilant by regularly reviewing account statements and monitoring their credit reports for suspicious activity. Consumers can obtain free annual credit reports from the three major credit bureaus—Equifax, Experian, and TransUnion—by visiting AnnualCreditReport.com or calling 1-877-322-8228.
Those affected may also consider placing a fraud alert or a credit freeze on their credit files. A fraud alert requires businesses to verify the consumer's identity before extending new credit, while a credit freeze restricts access to credit reports entirely without explicit consumer authorization. Both options are free and can be requested by contacting the three major credit reporting bureaus directly.
For further guidance and assistance regarding identity theft and fraud, consumers may contact the Federal Trade Commission, their state Attorney General, or local law enforcement authorities.
The full notice provided by JPW Industries to affected consumers is available in PDF format at the bottom of this article.
JPW Industries, Inc. is a U.S.-based machinery company specializing in manufacturing and distributing metalworking, woodworking, and material handling products. Founded in 1958 and headquartered in La Vergne, Tennessee, the company operates under several well-known brands including JET, Powermatic, Wilton, and Promac. JPW Industries is currently owned by Gamut Capital Management, a private equity firm.
The company's extensive product offerings include metalworking tools and machinery such as lathes, grinders, band saws, and hydraulic tools; woodworking equipment including table saws, jointers, planers, and CNC machines; hand tools like vises, clamps, and striking tools; and material handling solutions such as lifting systems, chain hoists, and scissor lift tables.
JPW Industries emphasizes strong customer service, providing U.S.-based technical support, industry-leading warranties, and rapid shipment of over 40,000 replacement parts. The company supports dealers in more than 20 countries worldwide. More information about JPW Industries can be found on their official website.