IAMS Data Breach Leaks Sensitive Personal Info, Including Social Security Numbers

On March 1, 2024, Insurance Agency Marketing Services, Inc. (IAMS) experienced a significant data breach that lasted until May 3, 2024. During this time, an unauthorized third party remotely accessed IAMS's computer systems, resulting in the exposure of sensitive personal information belonging to at least thousands of individuals, including 5,788 individuals in Texas alone.

The compromised data includes a wide range of personal information, such as names, addresses, Social Security numbers, driver's license numbers, government-issued ID numbers, financial information, medical information, health insurance information, and dates of birth.

The breach was disclosed to the California Attorney General's office, and the details can be found on the California Attorney General's website. Additionally, you can view the disclosure on the Texas Attorney General's website.

IAMS's Response

Upon discovering the breach, IAMS took immediate action to address the situation. The company engaged third-party cybersecurity experts to investigate and remediate the incident, ensuring that the security of their systems was thoroughly assessed and enhanced.

IAMS also reported the breach to the Federal Bureau of Investigation to assist in the investigation. To support those affected, IAMS is offering identity theft protection services through CyEx, including at least 12 months of single bureau credit monitoring and identity theft recovery services. Affected individuals can enroll in these services by visiting app.identitydefense.com or by calling CyEx at 1-866-622-9303.

Protecting Yourself After the Data Breach

If you have been affected by this data breach, it is crucial to take proactive steps to protect your personal information. Here are some recommended actions:

1. Enroll in Credit Monitoring: Take advantage of the credit monitoring services offered by IAMS through CyEx. This will help you detect any suspicious activity on your credit report.
2. Review Your Credit Reports: Regularly check your credit reports for any unauthorized transactions or accounts. You are entitled to one free copy of your credit report every 12 months from each of the three major consumer reporting agencies.
3. Place Fraud Alerts: Consider placing a fraud alert on your credit file. This will notify creditors to take extra steps to verify your identity before opening new accounts in your name.
4. Consider a Security Freeze: A security freeze can prevent new creditors from accessing your credit report, making it harder for identity thieves to open accounts in your name.
5. Stay Vigilant: Monitor your financial accounts and report any suspicious activity immediately. You can also contact the Federal Trade Commission for additional guidance on preventing identity theft.