Forum Communications Company recently experienced a data breach involving unauthorized access to its computer systems. The company discovered the breach on February 21, 2025, and promptly launched an investigation.
The investigation revealed that an unauthorized party had access to certain Forum Communications systems between January 14, 2025, and January 31, 2025. During this period, the unauthorized party acquired copies of some files stored on the company's network.
In total, the breach affected approximately 28,830 individuals across the United States, including two residents in Maine and five in New Hampshire. Forum Communications has not indicated any affected individuals in Massachusetts.
The specific types of consumer information exposed in this breach have not been publicly detailed by the company, referred to only as "personal information."
Forum Communications officially notified affected consumers about the incident through written notices mailed on March 19, 2025. The company also reported the breach to the Attorney General's offices in Vermont, Maine, and Massachusetts.
Upon discovering the breach, Forum Communications immediately initiated an investigation to understand the scope and nature of the incident. The company has implemented additional security measures designed to prevent similar incidents from occurring in the future.
Although Forum Communications has stated that there is currently no evidence indicating the misuse of any exposed personal information, the company has arranged for affected individuals to enroll in a complimentary one-year membership of Experian IdentityWorks Credit 3B. This service includes:
Affected individuals who wish to enroll in the complimentary credit monitoring service should follow the enrollment instructions provided in the written notice mailed by Forum Communications. For further assistance, affected consumers can contact Forum Communications at 1-855-374-7046, available from 9:00 a.m. to 9:00 p.m. EST, Monday through Friday.
As a precautionary measure, individuals potentially impacted by this breach should remain vigilant by regularly reviewing their financial statements and monitoring their credit reports for any suspicious activity. Consumers are encouraged to promptly report any suspicious or fraudulent activity to their financial institutions, law enforcement authorities, and the Federal Trade Commission (FTC).