ESO Solutions Data Breach Affects 2.7 Million Americans

Will Gendron
Editor in Chief
Published
April 10, 2024
Updated
June 28, 2024
ESO Solutions Data Breach Affects 2.7 Million Americans
ESO
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

What Happened?

In a recent data security incident, ESO Solutions Inc., a provider of software services aimed at improving healthcare and public safety operations, disclosed a significant data breach. The breach was first discovered on September 28, 2023, and affected approximately 2.7 million individuals across the United States. ESO Solutions Inc. is known for its innovative software solutions, including the industry-leading ESO Electronic Health Record (EHR) and other data solutions that serve thousands of customers in North America.

The breach compromised sensitive information, including Social Security Numbers, which are a critical piece of personal identification. This incident has raised concerns about the potential for identity theft and fraud among those affected. ESO Solutions reported the breach to the Attorney General's office in Maine, among other states, and disclosed that 499 Maine residents were specifically impacted.

The company took steps to notify consumers by March 1, 2024, using written communication. The details of the breach, including the notice to consumers, can be found on the Maine Attorney General's website.

Next Steps for Affected Individuals

If you believe you may have been affected by the ESO Solutions data breach, it is crucial to take the following steps to protect your personal information:

  1. Monitor Your Accounts: Keep an eye on your bank statements, credit card statements, and any other financial documents for any unauthorized activity.
  2. Credit Reports: Regularly check your credit reports from the three major credit bureaus—Equifax, Experian, and TransUnion—to ensure there are no unfamiliar transactions or accounts.
  3. Fraud Alerts: Consider placing a fraud alert on your credit files. This notifies creditors to take extra steps to verify your identity before extending credit.
  4. Credit Freeze: You may also want to place a credit freeze on your credit reports, which prevents credit, loans, and services from being approved in your name without your consent.
  5. Identity Theft Protection Service: Think about enrolling in an identity theft protection service, which may be offered to you at no cost by ESO Solutions as part of their breach response.
  6. Stay Informed: Visit ESO Solutions' official website for updates and more information on the breach and their response.

Additional Resources

For more guidance on responding to a data breach and protecting your personal information, you can visit the following resources:

Remember, staying vigilant and taking proactive measures can significantly reduce the risk of falling victim to identity theft and related fraud. If you have any concerns or questions, you can reach out to ESO Solutions directly for assistance.

Notice Letter

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Affected Entity
ESO
Consumers Notification date
up to and including 3/1/2024
Date of Breach
Breach Discovered Date
09/28/2023
Total People Affected
2.7 million
Information Types Exposed
- Social Security Number

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