Dedham Savings Data Breach Affects Customers

Dedham Savings recently experienced a data breach that has affected some of its customers. This breach, which was disclosed to the Massachusetts Attorney General's office, involved the unauthorized exposure of sensitive debit card information. The breach was reported on January 28, 2025, and has impacted at least 15 individuals in Massachusetts.

The breach involved the exposure of:

• Debit card numbers
• Cardholder names
• PIN data
• Security Code (CVC number)
• Expiration dates

Fortunately, no personal information linked to debit card numbers, such as checking or savings account numbers, was disclosed. The incident occurred at an undisclosed location and was identified as a card breach, meaning that typically secure information may have been revealed to an unauthorized person. It's important to note that while certain card data was compromised, it does not necessarily mean that all affected cards were used fraudulently.

Dedham Savings's Response

Dedham Savings has taken several precautionary measures to protect its customers. The bank has reduced the daily limit for debit card purchases to $300 for affected cards.

Additionally, Dedham Savings will issue new cards to affected customers, maintaining their existing Personal Identification Numbers (PINs). These new cards are expected to arrive within 7 to 10 business days.

Customers are advised to activate their new cards immediately upon receipt and to destroy their old cards. For those with recurring payments set up, it is important to update service providers with the new card details.

Dedham Savings is closely monitoring all potentially compromised cards using its internal fraud detection systems and has assured customers that no fraudulent activity has been detected on the affected cards. Customers are encouraged to continue monitoring their account activity through the bank's 24-hour Telephone Banking system or online via Your Link.

For more information about the data breach, you can view the official disclosure on the Massachusetts Attorney General's website. To learn more about Dedham Savings and its services, visit their official website.