On June 17, 2024, CSC ServiceWorks discovered a significant data breach affecting 35,340 individuals across the United States. The breach occurred between September 23, 2023, and February 4, 2024, when unauthorized access to CSC ServiceWorks' computer systems was detected. The breach exposed a wide array of sensitive information, including:
- Full name
- Date of birth
- Contact information
- Government identification (e.g., Social Security number, driver’s license number)
- Financial information (e.g., bank account and routing number)
- Health insurance information
- Limited medical information
The breach was notably severe due to the breadth of personal data compromised, which could potentially lead to identity theft and financial fraud. CSC ServiceWorks has reported the breach to several state Attorney General offices, including California, Texas, Maine, and Massachusetts.
CSC ServiceWorks's Response
In response to the breach, CSC ServiceWorks has engaged third-party cybersecurity experts to investigate the incident and enhance the security of their systems. The company has also notified law enforcement authorities. Affected individuals were informed of the breach on August 9, 2024, and were offered a complimentary membership to Experian’s IdentityWorks for credit monitoring. CSC ServiceWorks has established a toll-free call center to assist those impacted by the breach.
Steps to Take if Affected by the Data Breach
If you have been affected by this data breach, it is crucial to take immediate action to protect your personal information. Here are some steps you can take:
- Enroll in Credit Monitoring: Take advantage of the free membership to Experian’s IdentityWorks offered by CSC ServiceWorks. This service can help detect any misuse of your personal information.
- Monitor Financial Accounts: Regularly review your bank and credit card statements for any unauthorized transactions. Report any suspicious activity to your financial institution immediately.
- Obtain Your Credit Report: You can request a free copy of your credit report from www.annualcreditreport.com. Review it carefully for any inaccuracies or unfamiliar accounts.
- Consider a Fraud Alert or Security Freeze: Placing a fraud alert on your credit file can help protect against identity theft. A security freeze offers a more robust defense by preventing new credit accounts from being opened in your name without your consent.
- Report Identity Theft: If you suspect that your identity has been stolen, report it to the Federal Trade Commission at www.IdentityTheft.gov and consider filing a police report.
- Stay Informed: Keep an eye on communications from CSC ServiceWorks for any updates regarding the breach.