CFCU Data Breach Affects 1,839 Texans: Full Details

Will Gendron
Editor in Chief
Published
August 14, 2024
Updated
August 30, 2024
CFCU Data Breach Affects 1,839 Texans: Full Details
Communication Federal Credit Union
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

In a recent cybersecurity incident, Communication Federal Credit Union (CFCU) experienced a data breach that has potentially affected a significant number of its members. This breach, which occurred between December 31, 2023, and January 11, 2024, was discovered when suspicious activity was identified on January 11, 2024. An unauthorized third party gained access to a portion of CFCU's computer network, compromising sensitive member information.

The breach affected 1,839 individuals in Texas alone, with the total number of affected individuals likely higher across other states. The exposed data includes a range of sensitive personal information:

  • Full name
  • Address
  • Social Security Number
  • Driver’s License number
  • Government-issued ID number (e.g., passport, state ID card)
  • Financial information (e.g., account number, credit or debit card number)
  • Date of Birth

In response to the breach, Communication Federal Credit Union took immediate steps to secure their network systems and launched an investigation. They engaged third-party experts to assist in addressing the situation and to further secure their systems. Additionally, CFCU has offered affected individuals a complimentary two-year membership to Experian’s IdentityWorks, which provides credit monitoring services to help detect potential misuse of personal information. The credit union has also established a toll-free call center to support affected members and answer any questions they may have.

About Communication Federal Credit Union

Communication Federal Credit Union has been serving its members since 1939, with a commitment to providing the best value in financial products and services. Headquartered in Oklahoma City, CFCU has grown to include 23 branch locations across two states, serving over 85,000 members. The credit union is recognized for its financial strength, having received a five-star rating from Bauer Financial Reports, Inc. for 30 consecutive years.

For more detailed information about the breach and the steps Communication Federal Credit Union is taking, you can refer to the Texas Attorney General's website and the Massachusetts Attorney General's website.

Notice Letter

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Consumers Notification date
Date of Breach
Breach Discovered Date
Total People Affected
Information Types Exposed
  • Name of individual
  • Address
  • Social Security Number Information
  • Driver’s License number
  • Government-issued ID number (e.g. passport, state ID card)
  • Financial Information (e.g. account number, credit or debit card number)
  • Date of Birth

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