CBIZ Data Breach Exposes Social Security Numbers

Will Gendron
Editor in Chief
Published
August 29, 2024
Updated
December 27, 2024
CBIZ Data Breach Exposes Social Security Numbers
CBIZ Benefits & Insurance Services, Inc.
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

CBIZ Benefits & Insurance Services, Inc. recently experienced a significant data breach that has raised concerns among its clients and affected individuals. On June 24, 2024, the company discovered that an unauthorized party had potentially accessed information from certain databases. This breach was the result of a vulnerability exploited on one of CBIZ's web pages, which allowed the unauthorized party to acquire sensitive data between June 2, 2024, and June 21, 2024.

The breach affected individuals associated with multiple CBIZ clients, exposing their personal information. The types of information exposed include:

  • Name
  • Social Security number

While the total number of affected individuals in the United States remains undisclosed, it is confirmed that 7 residents in the state of Maine were impacted. The breach was publicly disclosed on August 28, 2024, and the company has notified the Maine Attorney General's office as well as the Massachusetts Attorney General's office.

CBIZ Benefits & Insurance Services, Inc.'s Response

In response to the breach, CBIZ took immediate action by launching an investigation with the help of cybersecurity professionals. The company has since fixed the identified vulnerability and implemented additional security measures to safeguard its systems. CBIZ has also collaborated with the FBI to address the incident.

To support affected individuals, CBIZ is offering two years of complimentary credit monitoring and identity theft protection services. A dedicated, toll-free call center has been established to provide further information and assistance to those impacted by the breach.

Steps for Affected Individuals

If you believe you have been affected by this data breach, it is crucial to take proactive steps to protect your personal information. Here are some recommended actions:

  1. Enroll in Credit Monitoring: Take advantage of the complimentary credit monitoring services offered by CBIZ. This will help you stay informed about any changes to your credit report.
  1. Monitor Financial Statements: Regularly review your bank and credit card statements for any unauthorized transactions.
  1. Check Your Credit Reports: Obtain your free annual credit reports from the three major credit bureaus and look for any discrepancies.
  1. Place Fraud Alerts: Consider placing a fraud alert on your credit file to warn creditors of potential identity theft.
  1. Consider a Credit Freeze: If you suspect that your information has been misused, placing a credit freeze can prevent new accounts from being opened in your name.
  1. Report Identity Theft: If you find evidence of identity theft, report it to the Federal Trade Commission at identitytheft.gov and file a police report.

About CBIZ Benefits & Insurance Services, Inc.

CBIZ Benefits & Insurance Services, Inc. provides actuarial, administration, and investment advisory solutions for organizations. The company also offers recordkeeping and administration services for retiree health and welfare plans. CBIZ is committed to protecting the confidentiality and security of the information in its care and is taking steps to prevent future incidents.

Notice Letter

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Consumers Notification date
August 28, 2024
Date of Breach
Breach Discovered Date
June 24, 2024
Total People Affected
Information Types Exposed
  • name
  • Social Security number

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