Arisa Health Data Breach Exposes Sensitive Personal Info

Will Gendron
Editor in Chief
Published
July 25, 2024
Updated
August 15, 2024
Arisa Health Data Breach Exposes Sensitive Personal Info

Arisa Health Incorporated, a prominent player in the Health, Wellness, and Fitness industry, recently experienced a significant data breach. The incident, which was disclosed to the Massachusetts and Texas Attorney Generals' offices, has affected 1,434 individuals in Texas alone. The breach exposed sensitive consumer information, including Social Security Numbers, medical information, and health insurance details. The breach was first detected on March 18, 2024, and it was determined that unauthorized access to the data occurred between March 1, 2024, and March 18, 2024.

The severity of this breach is considerable, given the nature of the information exposed. The data breach occurred due to a cybersecurity incident that impacted the company's network connectivity. Arisa Health promptly initiated an investigation with the help of external cybersecurity professionals to understand the extent of the breach and secure their systems.

Information Exposed

  • Social Security Number Information
  • Medical Information
  • Health Insurance Information

Arisa Health Incorporated's Response

Upon discovering the breach, Arisa Health took immediate action to investigate and mitigate the impact. They collaborated closely with external cybersecurity experts to conduct a thorough forensic investigation and document review. By May 20, 2024, they confirmed that personal data had been accessed or acquired without authorization. In response, Arisa Health is offering affected individuals a complimentary twelve-month membership for single bureau credit monitoring, credit report, and credit score services. These services are intended to help protect individuals from potential misuse of their information.

For more details, you can view the full disclosure on the Massachusetts Attorney General's website and the Texas Attorney General's website.

Steps for Affected Individuals

If you have been affected by this data breach, it is crucial to take the following steps to protect yourself:

  1. Enroll in Credit Monitoring Services: Take advantage of the complimentary twelve-month credit monitoring service offered by Arisa Health. You can enroll by visiting www.mytrueidentity.com and using the unique code provided in your notification letter. Ensure you enroll within 90 days from the date of the letter.
  2. Obtain and Monitor Your Credit Report: Under federal law, you are entitled to one free credit report every 12 months from each of the three major credit reporting companies. You can obtain your free credit report by visiting Annual Credit Report or calling 1-877-322-8228. Regularly review your credit reports for any discrepancies or unauthorized activities.
  3. Place a Fraud Alert on Your Credit File: Consider placing an initial one-year fraud alert on your credit files. This alert informs creditors of possible fraudulent activity and requests them to contact you before establishing any new accounts in your name. You can place a fraud alert by contacting any of the three major credit bureaus.
  4. Place a Security Freeze on Your Credit File: A security freeze prohibits credit reporting agencies from releasing your credit report without your authorization. This can prevent unauthorized accounts from being opened in your name. Contact the three major credit reporting companies to place a security freeze.
  5. Protect Your Medical Information: Review your health insurance statements and explanation of benefits for any unfamiliar services or charges. Contact your insurance company or healthcare provider if you notice any discrepancies.
  6. Stay Vigilant: Regularly monitor your financial accounts and credit reports for any irregular or fraudulent activity. If you suspect any misuse of your information, report it to your local law enforcement agency and file a complaint with the Federal Trade Commission (FTC) at FTC Identity Theft.

Notice Letter

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Affected Entity
Arisa Health
Consumers Notification date
Date of Breach
Breach Discovered Date
Total People Affected
Information Types Exposed

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