Acadian Ambulance Data Breach Exposes Sensitive Info

Acadian Ambulance Service, Inc. recently experienced a data breach that may affect many individuals who have used their services. On June 21, 2024, Acadian Ambulance discovered suspicious activity on their network, prompting an immediate investigation.

The investigation revealed that unauthorized access occurred between June 19, 2024, and June 21, 2024. During this time, certain files and folders were accessed and potentially taken without authorization.

The breach exposed sensitive consumer information, including:

• Name
• Address
• Medical information
• Diagnosis
• Disability information
• Medications
• Treatment information
• Social Security numbers

This breach is significant due to the sensitive nature of the information involved. Medical records and Social Security numbers are particularly valuable to cybercriminals, posing a risk of identity theft and fraud for those affected. The breach was reported to the California Attorney General's office and the Massachusetts Attorney General's office.

Acadian Ambulance Service's Response

In response to the breach, Acadian Ambulance Service took immediate steps to secure their systems and launched a thorough investigation with the help of third-party computer specialists. They have also reported the incident to federal law enforcement and government regulators.

To mitigate future risks, Acadian is reviewing its policies, procedures, and processes. Additionally, they are offering affected individuals complimentary credit monitoring and identity restoration services through CyEx for either 12 or 24 months, depending on the individual's preference.

Steps for Affected Individuals

If you believe you may be affected by this data breach, it is important to take proactive measures to protect your personal information. Here are some recommended steps:

1. Enroll in Credit Monitoring Services: Acadian Ambulance is providing free credit monitoring services. Follow the instructions provided in their notification letter to enroll before the deadline.
2. Monitor Your Accounts: Regularly review your bank and credit card statements for any unauthorized transactions. Also, check your credit reports for any suspicious activity.
3. Consider a Credit Freeze: Placing a credit freeze on your credit report can prevent new accounts from being opened in your name without your permission. This is a free service and can be done by contacting the major credit bureaus.
4. Stay Informed: Keep an eye out for any further communications from Acadian Ambulance regarding the breach and any additional steps they may be taking.