On November 11, 2024, Converse University identified unusual activity on its computer network. Upon discovering this suspicious activity, the university isolated the affected systems and launched a thorough investigation.
This investigation revealed that unauthorized individuals had gained access to certain files containing sensitive information about students, alumni, and employees. These files were copied without permission.
Converse University engaged cybersecurity specialists to help conduct a comprehensive review of the affected files. This detailed analysis was completed on February 28, 2025, and determined that 19,874 individuals in South Carolina were impacted by the breach.
Claim Depot has reviewed several data breach notices received by people affected and can confirm that social security numbers were involved in the breach.
In response to this data breach, Converse University has taken several important steps to protect those affected. The university promptly notified impacted individuals through a detailed notice, which can be viewed on the South Carolina Attorney General's website.
To further assist affected individuals, Converse University is offering complimentary identity monitoring services for 12 months through Cyberscout, a TransUnion company specializing in fraud assistance. These services include credit monitoring, credit reports, credit scores, and proactive fraud assistance. Affected individuals must enroll within 90 days from the date of the notification letter by visiting Cyberscout's enrollment page at myTrueIdentity.
Converse University has also implemented additional technical measures and strengthened processes to reduce the risk of future cybersecurity incidents. The university continues to evaluate and update its cybersecurity policies and practices as needed.
Those impacted by this breach are encouraged to remain vigilant by regularly reviewing their financial statements, credit reports, and accounts for any suspicious activity. Individuals can request free annual credit reports from the three major credit bureaus—Equifax, Experian, and TransUnion—by visiting AnnualCreditReport.com or calling 1-877-322-8228.
Additionally, affected individuals may consider placing fraud alerts or credit freezes on their credit files. Fraud alerts require businesses to verify a consumer's identity before extending new credit, while credit freezes restrict access to credit reports entirely, preventing new credit accounts from being opened without the consumer's consent.
For further assistance or questions, Converse University has established a dedicated toll-free assistance line at 1-833-998-6161, available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays.