Viva Aerobus $3,950,000 Call Recording Settlement (California)

If you made or received a call to Viva Aerobus's customer service while in California between August 7, 2022, and November 10, 2023, you may be eligible to claim a monetary award from a class action settlement. Viva Aerobus has agreed to pay $3,950,000 to settle a class action lawsuit for allegedly recording telephone calls without consent.

Who can file a claim?

To be eligible for the settlement, you must meet specific criteria. The settlement class includes individuals who:

• Resided or were located in California.
• Made a call to Viva Aerobus's customer service department during the class period from August 7, 2022, to November 10, 2023, that was recorded.
• Received an outbound call from Viva Aerobus's customer service department during the same period that was recorded.

Viva Aerobus maintains records of the phone numbers involved in these calls. If you received notice of this settlement by mail or email, it indicates that your number might be on the list of qualifying calls. If you did not receive such notice but believe you qualify, you can contact the Claims Administrator to verify your eligibility.

How much can class members get?

The settlement fund is $3,950,000, with an estimated $2,433,334 available for distribution after fees and costs. The per-call value is approximately $21.45, but due to expected claim rates, members might receive around $100 per call. The actual amount depends on the number of claims submitted and the number of calls per claimant.

• Single Call Claim: Approximately $100
• Multiple Calls: Multiply the number of calls by $100 for an estimate.

How to claim an award

To claim an award, you must submit a claim form. You can file a claim online or mail a completed form to:

Rahmat, et al. v. Viva Aerobus

c/o Kroll Settlement Administration LLC

P.O. Box 225391

New York, New York 10150-5391

Ensure your claim is postmarked by November 9, 2024.

Claim instructions

1. Obtain your Claim ID# from your notice or by contacting the Claims Administrator.
2. Complete the claim form with your contact information and qualifying phone numbers.
3. Submit the form online or mail it to the address provided, ensuring it is postmarked by the deadline.

Payment methods

Payments will be made via check to the address provided on your claim form.

Settlement fund breakdown

The settlement fund of $3,950,000 will cover:

• Attorneys' fees and costs: Up to $1,316,666
• Class Representative awards: $25,000 total ($20,000 to Margarita Rahmat and $5,000 to Anilu Benavides)
• Administrative costs and other expenses
• Remaining funds distributed to class members

Important dates

• Deadline to File a Claim: November 9, 2024
• Final Approval Hearing Date: December 18, 2024

When is the Viva Aerobus Call Recording Settlement payout date?

Payments may be issued approximately 60 days after the final approval hearing, which is scheduled for December 18, 2024. Payouts will be made depending on if there are any appeals or delays.

Why is there a class action settlement?

The lawsuit alleged that Viva Aerobus recorded customer service calls without consent, violating California privacy laws. Viva Aerobus denies these claims but agreed to settle to avoid further litigation costs and provide timely benefits to class members.