TruePill PostMeds $7.5 Million Data Breach Settlement

If you received a notice about your private information being potentially compromised in a data breach involving PostMeds, Inc., which does business as TruePill, you may be eligible to claim compensation from a class action settlement.

PostMeds, Inc. has agreed to pay $7.5 million to settle a class action lawsuit due to alleged unauthorized disclosure of personally identifiable and protected health information during a data breach that occurred between August 30, 2023, and September 1, 2023.

Who can claim a payout?

To be eligible to file a claim:

• You are a resident of the United States
• You received a notice that your private information was potentially compromised in the data breach
• The notice was sent on or about October 30, 2023

How much are the payouts?

Class members can claim compensation for out-of-pocket losses up to $4,000 per person. Additionally, they can choose between a cash fund payment or one year of data protection and monitoring services.

• Compensation for Out-of-Pocket Losses: Up to $4,000 per person.
• Cash Fund Payment: Pro rata distribution based on the remaining settlement fund.
• Data Protection and Monitoring Services: One year of services from Cyex, including Financial Shield Complete and Medical Shield Complete.

The cash fund payment will be distributed on a pro rata basis, meaning the net settlement fund will be divided equally among all valid claimants after deducting fees, expenses, and other costs. The exact amount will depend on the number of valid claims submitted.

How to claim an award

To claim an award, you must submit a claim form. You can file a claim online or download the PDF claim form and mail it to the settlement administrator.

Settlement Administrator's mailing address: PostMeds Data Breach Litigation Settlement Administrator, P.O. Box 6606, Portland, OR 97228-6606

Ensure your claim form is submitted online or postmarked by May 12, 2025.

Is proof/documentation required to submit a claim?

Documentation is required to claim compensation only for out-of-pocket losses:

• Out-of-Pocket Losses: Receipts, account statements, or other proof of expenses is required
• Data Protection Services: No documentation required
• Cash Fund Payments: No documentation required

Claim instructions

1. Visit the settlement website and log in using your Unique ID and PIN.
2. Complete the online claim form or download the PDF form.
3. Attach supporting documentation if claiming out-of-pocket losses.
4. Submit the form online or mail it to the settlement administrator by the deadline.

Payout options

Class members can chose to receive their compensation via:

• PayPal
• Venmo
• Zelle
• Paper Check via Mail

$7.5 Million Settlement fund

The settlement fund of $7,500,000 will cover various costs associated with the settlement.

• Settlement administration costs: TBD
• Attorneys' fees: Up to $2,500,000
• Service awards to class representatives: Up to $1,500 each
• Payments to class members: The remainder of the settlement fund

Important dates

• Deadline to File a Claim: May 12, 2025
• Final Approval Hearing: June 12, 2025

When is the PostMeds Data Breach payout date?

After the final approval hearing on June 12, 2025, if the court approves the settlement, the claims administrator will begin processing payments to eligible class members.

Why is there a class action settlement?

The lawsuit was filed due to the alleged unauthorized disclosure of private information during a data breach.

In the breach, sensitive personaly identifiable and health information were exposed including:

• PII
• Full names
• Contact information
• Demographic information
• Dates of birth
• Social Security numbers

• PHI
• Diagnosis information
• Treatment information
• Prescription information
• Medical record numbers
• Provider names
• Dates of service
• Health insurance information

The settlement was reached to avoid the costs and risks of continued litigation.