UnitedHealth Group $1.85M TCPA Class Action Settlement

If you received an artificial or prerecorded voice call from Optum Community Health Workers as part of the UnitedHealth Group Optum at Home program between December 11, 2019, and March 27, 2025, you may be eligible to submit a claim for a payment from a class action settlement.

UnitedHealth Group Incorporated has agreed to pay $1.85 million to settle a class action lawsuit for alleged violations of the Telephone Consumer Protection Act (TCPA). The class action claims that the company sent prerecorded voice messages to wireless telephone numbers without the recipients’ consent.

Who is eligible for a TCPA settlement payment?

You are a class member if:

• You are a regular user or subscriber to a wireless carrier telephone number.
• Your number was called by Optum Community Health Workers as part of the Optum at Home program using an artificial or prerecorded voice.
• You were not a United Healthcare member or subscriber when you received the call, or you had opted out of receiving calls from United Healthcare.
• The call occurred between December 11, 2019, and March 27, 2025.

How much is the class action payout?

Pro Rata Cash Payment: Each class member with an approved claim will receive a cash payment. Payment amount will be determined by the number of claims submitted.

How to claim a class action rebate

To receive a TCPA settlement payment, class members must submit a claim form by the deadline of June 24, 2025. There are two ways to file:

• You can file a claim online.
• You can also print a PDF claim form to complete and mail it to the settlement administrator.

Settlement Administrator's mailing address: Marden's Ark v. UnitedHealth Group Inc., c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324

Required information and proof

Class Member ID from court-ordered notice required to submit a claim online or by mail.

Wireless telephone numbers that received the qualifying calls must be listed on the claim form.

Payout options

• Electronic payment
• Paper check mailed to the address provided on claim form

$1.85 Million TCPA settlement fund

The settlement fund of $1,846,500 will cover the following costs and fees:

• Settlement administration costs: To be determined
• Attorneys' fees: Up to $615,500
• Attorneys' expenses: To be presented to the court and approved at a later date
• Service award to class representative: Up to $5,000
• Payments to approved claimants: Remaining settlement funds

Important dates

• Deadline to File a Claim: June 24, 2025
• Opt-Out Deadline: June 24, 2025
• Final Approval Hearing: August 4, 2025

When is the TCPA class action settlement payout date?

The court has scheduled the final hearing to take place on August 4, 2025. Payments will be issued to class members with valid claims approximately 90 days after the settlement is granted final approval by the judge.

Why is there a TCPA class action lawsuit and settlement?

This class action lawsuit was filed because it was alleged that Optum Community Health Workers, as part of the Optum at Home program, made artificial or prerecorded voice calls to wireless numbers without the recipients’ consent, in violation of the TCPA. UnitedHealth Group Incorporated denies all allegations and any wrongdoing, however agreed to settle in order to avoid lengthy litigation.

Sources

1. Official Settlement Website FAQ Page
2. Class Notice
3. PDF Claim Form