Bronx Zoo Ticket Fee $990K Class Action Settlement

If you purchased electronic tickets to the Bronx Zoo through their official website between August 28, 2022, and January 16, 2024, and were charged a processing fee, you may be eligible to submit a claim for a cash refund from a class action settlement.

Wildlife Conservation Society has agreed to pay $990,000 to settle a class action lawsuit alleging that it failed to adequately disclose processing fees for electronic tickets to the Bronx Zoo. The lawsuit claimed this practice violated New York Arts and Cultural Affairs Law (ACAL) § 25.07(4).

Who is eligible for a settlement payout?

You are a class member if:

• You reside in the United States and purchased electronic tickets directly from the Bronx Zoo's official website (bronxzoo.com).
• Your ticket purchase occurred between August 28, 2022, and January 16, 2024.
• You were charged a processing fee when making your ticket purchase.

How much is the ticket fee class action payment?

Pro Rata Cash Payment: Payment amounts will be determined by the processing fees the claimant paid and the total number of claims filed.

How to claim a class action rebate

To receive a settlement payment, you must submit a claim form by the July 21, 2025 deadline. Class members file a claim online, or download and print a PDF claim form and mail it to the settlement administrator.

Settlement Administrator's mailing address: Wildlife Conservation Ticket Fee Settlement, Settlement Administrator, P.O. Box 2681, Portland, OR 97208-2681

Required information

Unique ID and PIN from the notice required to submit an online claim. No additional supporting documentation is required.

Payout options

Claimants can select from the following payment methods:

• Venmo
• PayPal
• Zelle
• Paper check mailed to address provided

$990,000 class action settlement fund

The settlement fund of $990,000 will include:

• Settlement administration costs: To be determined
• Attorneys' fees and expenses: Up to $330,000
• Service award to class representative: Up to $5,000
• Payments to class members with valid claims: Remaining settlement funds

Important dates

Be aware of these important deadlines and dates:

• Deadline to File a Claim: July 21, 2025
• Final Approval Hearing: June 5, 2025

When is the Bronx Zoo ticket fee settlement payment date?

The final approval hearing is scheduled for June 5, 2025. Payments to approved claimants will be issued approximately 90 days after the court grants approval to the settlement.

Why was this lawsuit filed?

The class action lawsuit was filed because Wildlife Conservation Society allegedly failed to clearly disclose processing fees for electronic tickets to the Bronx Zoo before customers selected their tickets for purchase. This practice was claimed to violate New York Arts and Cultural Affairs Law (ACAL) § 25.07(4).

Wildlife Conservation Society denies any wrongdoing and maintains it complied with all relevant laws but agreed to settle the case to avoid expenses associated with continued litigation.

Sources

1. Official Settlement Website Notice
2. Settlement Website FAQ Page