University Hospitals $3 Million Privacy Settlement

If you were a patient of University Hospitals and logged into the UH patient portal or scheduled an appointment through UH’s websites between January 1, 2016, and December 31, 2022, you may be eligible to claim $35 from a class action settlement.

University Hospitals has agreed to pay $3,000,000 to settle a class action lawsuit for alleged unauthorized sharing of personal and medical information with third parties through tracking technologies on its websites.

University Hospitals settlement eligibility

To be a class member eligible for this settlement, you must meet the following criteria:

• Be a natural person residing in the United States.
• Have been a patient of University Hospitals.
• Logged into the UH patient portal or scheduled an appointment through UH’s websites between January 1, 2016, and December 31, 2022.

The class members are those who accessed the FollowMyHealth patient portal or used UH’s websites to schedule an appointment online.

How much are the University Hospitals settlement payouts?

Class members who submit a valid claim form may receive $35.

This amount is subject to pro rata adjustments, meaning if the number of claims exceeds the available funds, each claimant's award may be reduced proportionally. University Hospitals has agreed to pay up to an additional $2,000,000 if the initial $3,000,000 fund is insufficient to cover all claims.

• Initial Settlement Fund: $3,000,000
• Additional Fund (if needed): Up to $2,000,000

For example, if 100,000 valid claims are submitted, the total payout would be $3,500,000. If the initial fund is insufficient, the additional fund will be used to cover the shortfall.

Claiming a payout

Class members must submit a claim form. You can file a claim online or download the PDF claim form and mail it to the settlement administrator.

Settlement administrator mailing address: Doe v. University Hospitals Health System, c/o Kroll Settlement Administration LLC, PO Box 225391, New York, NY 10150-5391.

Mailed claim forms must be postmarked by March 17, 2025.

Claim instructions

1. Visit the settlement website and access the claim form.
2. Fill out the form with your personal information, including your name, address, and contact details.
3. Certify that you meet the class member criteria by checking the appropriate box.
4. Submit the form online or mail it to the provided address.

Payout options

• Electronic Transfer: Direct deposit to your bank account.
• Check: Mailed to your provided address.

$3 Million settlement fund

The settlement fund of $3,000,000 will cover:

• Cash payments to class members.
• Attorneys’ fees and expenses.
• A service award to the class representative.
• Claims administration costs.

The net settlement fund is what remains after these expenses are deducted. If the number of claims subjects the settlement amount to proration, the additional $2,000,000 fund will be used.

Important dates

• Deadline to File a Claim: March 17, 2025
• Opt-Out Date: February 15, 2025
• Final Approval Hearing: March 20, 2025

When is the University Hospitals Settlement payout date?

The court will hold a final approval hearing on March 20, 2025, to determine if the settlement is fair and reasonable. If approved, payments will be processed to eligible class members.

Why is there a class action settlement?

The lawsuit alleges that University Hospitals shared personal and medical information with third parties without authorization through tracking technologies on its websites. The settlement resolves these claims without the expense and uncertainty of further litigation.

University Hospitals has agreed to remove and refrain from using certain tracking technologies for at least two years.