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If you purchased a Travel Guard travel insurance plan between December 17, 2017, and January 18, 2024, you may be eligible to claim a payment from a class action settlement.
Travel Guard Group, Inc. has agreed to pay $23,997,500 to settle a class action lawsuit for allegedly charging more than legally allowed for its travel insurance plans and including unauthorized, hidden fees.
Who Can Claim an Award?
The Settlement-Notice Class includes all persons who purchased at least one qualifying Travel Guard Plan from December 17, 2017, through and including January 18, 2024. A Travel Guard Plan qualifies for this settlement if the purchaser was charged a single plan price that included an assistance fee and provided a billing address in the State of California or Washington, or where no billing address is identified in Travel Guard’s records, the Travel Guard Plan identified the insured as having a California or Washington address.
Where was Travel Guard Purchased?
Most Travel Guard purchasers bought their insurance through an Expedia website (such as Expedia.com, Travelocity.com, or Orbitz.com) or through United Airlines.
Travel Guard also sells travel insurance through other channels, including other airlines, websites, various travel agents, and directly to consumers through www.travelguard.com and its call center.
What Can I Get from the Settlement?
If you are a member of the Settlement-Notice Class and submit a valid claim form, you will receive a cash payment as an Authorized Claimant. Your Cash Payment will depend on the amount of the assistance fees included in the Qualifying Travel Guard Plans you purchased. The assistance fees included in Travel Guard Plans varied but are recorded in Travel Guard’s records.
After payments for expenses, the remainder of the $23,997,500 settlement amount, known as the “Net Settlement Fund”, shall be distributed, as cash payments, among all authorized claimants in proportion to the amount of assistance fees paid as reflected in Travel Guard’s records provided to the settlement administrator.
You will not receive a cash payment for any qualifying Travel Guard plan you purchased if you already received a complete refund for that Qualifying Travel Guard plan.
Is Proof Required to Claim the Reward?
Not applicable. The Settlement Administrator already has the information of the class members.
How to Claim Your Award
To claim your award, you need to fill out a Claim Form. You can submit the Claim Form online or print it and mail it to the settlement administrator at:
Travel Fee Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
Your Claim Form must be postmarked or submitted online by August 13, 2024, at 11:59 p.m. Pacific Time.
Submitting a Claim
Follow these steps to submit your claim:
- Visit the settlement website at this link.
- Fill out the Claim Form with your personal information, including your Notice ID, name, address, and email.
- Select your preferred payment method: Prepaid Virtual Mastercard, PayPal, Venmo, Zelle, or Physical Check.
- Certify under penalty of perjury that you are a member of the Settlement-Notice Class and that the information provided is accurate and complete.
- Submit the form online or mail it to the Settlement Administrator at the address provided above.
How do I Get Paid?
Payment options include:
- Prepaid Virtual Mastercard
- PayPal
- Venmo
- Zelle
- Physical Check
Settlement Fund Breakdown
The settlement amount of $23,997,500 will be used to pay valid claims, awarded attorneys’ fees and expenses, incentive awards, payments to proposed intervenors, taxes and tax expenses, and notice and administration expenses.
Important Dates
- Deadline to File a Claim: August 13, 2024
- Final Approval Hearing Date: October 1, 2024
When is the Travel Fee Payout?
Awards will be paid within 45 days after the Effective Date of the Settlement, unless otherwise ordered by the Court.
What Happens Next?
The Court will hold a Final Approval Hearing on October 1, 2024, to determine whether to approve the settlement. If approved, the settlement funds will be distributed to authorized claimants.
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