Panda Restaurant Group, Inc. $1,400,000 Settlement
Panda Restaurant Group, Inc.
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Individuals in the United States who placed a delivery order through Panda's website or mobile application and were charged a Service Fee between July 17, 2020, and February 16, 2022, may qualify to join in a settlement against Panda Restaurant Group, Inc.


Eligible class members may receive a cash payment exceeding $10 or up to two vouchers for a free medium entrée, redeemable through Panda's mobile application or website.


A Closer Look at the Panda Settlement Fund


The settlement reached in the class action lawsuit against Panda Restaurant Group, Inc. presents a $1,400,000 fund, allocated between cash payments and vouchers for class members. The fund is designed to resolve allegations that Panda misrepresented delivery and service fees on orders placed through its digital platforms.


The cash portion of the settlement, amounting to $900,000, will be distributed among claimants who opt for monetary compensation, while $500,000 is reserved for vouchers. The final cash payment amount for each claimant will be determined on a pro-rata basis, dependent on the total number of claimants choosing this option.


Important Dates


  • Final Approval Hearing: November 8, 2023
  • Deadline to Submit a Claim Form: January 10, 2024


Identifying the Settlement Class Members


Eligibility for the settlement is clearly defined by the official settlement website. You are considered a class member if you placed an order for delivery through Panda's digital platforms within the specified period and were charged a service fee.


The class encompasses a nationwide group without any subdivisions or tiers, ensuring that all affected individuals have an equal opportunity to claim their part of the settlement.


Understanding the Settlement Awards


Class members have the choice between a cash payment or vouchers, with the latter being a new addition to Panda's compensation approach. The vouchers, valued at up to two free medium entrées, provide an alternative for those who frequently patronize Panda's services.


  • Cash Payment: An equal share of the $900,000 cash portion
  • Vouchers: Up to two vouchers for a free medium entrée


The Services in Question


The lawsuit revolves around Panda's delivery orders placed through its website or mobile application. The core issue was the alleged misrepresentation of service fees during the class period.


  • Delivery orders via Panda's website or mobile app
  • Service fees charged


Is Proof Required to Claim the Reward?


Yes, claimants must submit a valid Claim Form using the Unique ID number provided in their notice to claim their reward.


The Basis for the Class Action Settlement


The lawsuit alleges that Panda misrepresented service fees, leading to the $1.4 million settlement. The settlement aims to compensate affected customers and prevent similar issues in the future. Panda has ceased charging service fees on delivery orders since February 16, 2022, and has agreed not to reintroduce such fees for at least four years from the settlement's effective date unless legally required.

Settlement Open for Claims
Award:
Cash Payment or up to two Vouchers
Deadline:
January 10, 2024
SUBMIT CLAIM