Order Express $1,500,000 Ransomware Attack Settlement

If you are a U.S. resident who received a notice from Order Express, Inc. around December 15, 2022, regarding the potential impact of your information in a ransomware attack, you may be eligible to claim up to $6,500 from a class action settlement.

Order Express has agreed to pay $1,500,000 to settle a class action lawsuit for alleged negligence, breach of implied contract, declaratory judgment, and violation of California’s Consumer Privacy Act due to a ransomware attack that affected 63,220 people in the United States.

Who Can Claim an Award?

The settlement class includes all individual U.S. residents to whom Order Express, Inc. sent notice of the ransomware attack on or about December 15, 2022. This means if you received such a notice, you are likely part of the settlement class and eligible to claim an award.

What Awards Can Class Members Claim?

Class members can claim several types of awards, including cash payments and reimbursements for out-of-pocket losses. The awards are as follows:

• Residual Cash Payment: Up to $550. This amount may be adjusted based on the total number of claims submitted.
• Reimbursement of Ordinary Out-of-Pocket Losses: Up to $500 per individual for unreimbursed costs, losses, or expenditures incurred in responding to the notice of the ransomware attack between July 29, 2022, and the claims deadline.
• Reimbursement of Extraordinary Losses: Up to $6,500 per individual for unreimbursed costs, losses, or expenditures that are fairly traceable to the ransomware attack and not reimbursable as ordinary out-of-pocket losses.
• Attested Time: Up to 10 hours of time spent remedying issues related to the ransomware attack at a rate of $30 per hour.
• Identity Theft Protection and Credit Monitoring Services: Five years of services.

For example, if you incurred $300 in costs for credit monitoring services and $200 in other miscellaneous expenses, you could claim a total of $500 for ordinary out-of-pocket losses. If you also spent 5 hours remedying issues at $30 per hour, you could claim an additional $150 for attested time.

Is Proof Required to Claim the Reward?

Yes, proof is required to claim certain awards. Claimants need to provide documentation to support their claims for ordinary out-of-pocket losses, extraordinary losses, and attested time.

• For ordinary out-of-pocket losses: Receipts or other documentation not self-prepared that documents the costs incurred.
• For extraordinary losses: Receipts or other documentation not self-prepared that documents the unreimbursed costs, losses, or expenditures incurred.
• For attested time: An attestation and a brief description of the actions taken in response to the ransomware attack and the time associated with each action.

How to Claim Your Award

To claim your award, you can file a claim online or by mail. If you prefer to submit by mail, send your completed and signed claim form along with any supporting materials to:

Order Express Claims Administrator

Attn: Claim Forms

1650 Arch Street, Suite 2210

Philadelphia, PA 19103

Ensure that your claim form is postmarked by October 18, 2024.

Submitting a Claim

Follow these steps to submit your claim:

1. Complete the claim form with your contact information and Notice ID Number.
2. Indicate whether you want a residual cash payment and/or identity theft protection and credit monitoring services.
3. If claiming reimbursement for losses, provide detailed descriptions and supporting documentation for each loss.
4. Submit the form online or mail it to the claims administrator.

How do I Get Paid?

Payment options include PayPal, Venmo, Zelle, virtual prepaid card, or physical check. Select your preferred payment method on the claim form.

$1,500,000 Settlement Fund

The total settlement amount is $1,500,000. This fund will cover all costs of the settlement, including payments to class members, administration and notice costs, attorneys’ fees, and any service award to the representative plaintiff.

The breakdown is as follows:

• Settlement Fund: $1,500,000
• Administration and notice costs: Approximately $90,765
• Attorneys’ fees and costs: Up to $500,000
• Service award to the representative plaintiff: Up to $2,500

Important Dates

• Exclusion Deadline: September 18, 2024
• Claim Deadline: October 18, 2024
• Final Approval Hearing: November 25, 2024

When is the Order Express Payout Date?

Awards will be paid within 60 days after the effective date or 30 days after all disputed claims have been resolved.

Why is There a Class Action Settlement?

The class action settlement addresses claims that Order Express, Inc. is legally responsible for a ransomware attack that potentially impacted customers' information. The settlement aims to provide compensation to those affected without the need for a lengthy trial.

What Happens Next?

Next steps include submitting your claim by the deadline, attending the final approval hearing if you wish, and waiting for the court's final decision on the settlement. If approved, payments will be disbursed according to the outlined schedule.