Data Breach

athenahealth Data Breach Investigation

Updated on
Published on
athenahealth Data Breach Investigation
athenahealth Data Breach Investigation

Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the athenahealth, Inc data breach.

If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.

About athenahealth, Inc

athenahealth, Inc is a leading company in the Information Technology and Services industry, founded in 1997. With a workforce of over 6,600 employees, athenahealth is dedicated to simplifying healthcare practices through innovative technology solutions. Their offerings include electronic health records, revenue cycle management, and patient engagement solutions, all aimed at improving clinical and financial outcomes for healthcare providers.

The September 2024 Data Breach

In September 2024, athenahealth experienced a significant data breach that exposed sensitive consumer information. Here's what happened:

On September 16, 2024, athenahealth was informed by an insurance provider that certain files were publicly accessible on the internet. These files, known as Eligibility Transaction Files, were inadvertently uploaded due to a manual configuration error.

The files contained:

  • Name
  • Address
  • Insurance member ID
  • Date of birth
  • Gender
  • Social Security number
  • Medical records, including healthcare provider and insurance details

athenahealth quickly removed the files and began an investigation to prevent future occurrences.

Your Rights and Next Steps

If your information was compromised, it's crucial to understand your rights and take action. athenahealth is offering complimentary access to Experian IdentityWorks for either 12 or 24 months, depending on the information exposed. This service includes identity restoration support, credit monitoring, and identity theft insurance. To protect yourself further:

  1. Enroll in Experian IdentityWorks by the specified deadline.
  2. Monitor your credit reports for suspicious activity.
  3. Consider placing a fraud alert or credit freeze on your credit file.
  4. Contact Experian's customer care team for assistance if needed.

You May Be Entitled to Compensation

If you were affected by this data breach, you might be eligible for compensation. Lawyers are ready to help you understand your rights and pursue a claim. Don't wait—take action today by completing the form below to join a lawsuit and protect your interests.

Sources

Submit Your Claim