Comcast $117.5M Data Breach Class Action Settlement

Individuals who received a notice from Comcast in December 2023 stating an October 2023 data breach may have compromised their personal information could qualify to submit a claim for up to $10,000 from a class action settlement. The cyberattack impacted an estimated 35,000,000 current and former Xfinity customers.

Comcast Cable Communications LLC and Comcast Corp. agreed to pay $117,500,000 to settle a class action lawsuit. The plaintiffs claimed Comcast failed to safeguard customer data, maintained inadequate data security, received unjust enrichment by using personal data, violated the federal Cable Act and certain state consumer statutes, and improperly notified affected individuals.

Who can file a claim for a Comcast data breach payout?

Class members are individuals who received a notice from Comcast about the October 2023 data breach, which the company publicly disclosed in December 2023.

Current and former Comcast customers that have not received a settlement notice in the mail can submit an ID Look Up Form online in order to confirm they are a class member.

How much are settlement payments?

Class members have the following benefit options:

• Out-of-pocket losses: Class members can claim up to $10,000 in documented out-of-pocket losses traceable to the data breach. This includes unreimbursed expenses, losses or charges incurred as a result of identity theft, identity fraud and/or falsified tax returns, credit monitoring fees, fees for freezing or unfreezing credit, and costs of identity theft insurance and postage for contacting financial institutions.
• Lost time: Class members can claim up to five hours of lost time dealing with the data breach at $30 per hour for a maximum of $150. They can account for time in 15-minute increments. The $10,000 out-of-pocket payment cap includes lost time claims.
• Alternative cash payment: Class members who do not submit an out-of-pocket-losses and/or lost time claim can submit a claim to receive a pro rata cash payment estimated at $50. The settlement administrator will determine the final payment amount by the total number of claims filed.
• Identity defense services: All class members are entitled to three years of CyEx Financial Shield Complete, which includes one-bureau credit monitoring, dark web monitoring, real-time authentication alerts, high-risk transaction monitoring, lost wallet protection and $1 million in identity theft insurance. They do not need to file a claim form to receive this benefit.

How to claim a class action rebate

To claim a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.

Settlement administrator's mailing address: Hasson v. Comcast Cable Communications LLC, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324

The claim deadline is Aug. 14, 2026.

Required proof and claim information

• Online claims require the class member ID from the settlement notice the class member received.
• Out-of-pocket losses claims require supporting documentation, which may include bank or credit card statements showing unreimbursed fees or fraudulent charges, invoices, receipts, police reports and other proof of fraud or identity theft.
• Lost time claims require a written explanation of time spent remedying misuse or taking preventative measures.

Payout options

• Electronic payment (only available for claims submitted online)
• Paper check mailed to the address provided

$117.5 million Comcast settlement fund

The $117,500,000 settlement fund will include:

• Settlement administration costs: Estimated at $7,300,000
• Attorneys' fees: Up to $39,170,000
• Attorneys' expenses: To be presented to the court for approval at a later date
• Service awards to class representatives: $5,000 each
• Identity defense services: Cost determined by number of participating class members
• Payments to approved claimants: Remaining settlement funds

Important dates

• Opt-out deadline: June 1, 2026
• Final approval hearing: July 7, 2026
• Claim deadline: Aug. 14, 2026

When is the Comcast data breach settlement payout date?

The settlement administrator will issue payments to approved claimants after it completes claim processing and the court grants final approval of the settlement.

Why did this class action settlement happen?

The class action lawsuit alleged a data breach that occurred at Comcast in October 2023 allowed a third party to gain unauthorized access to customer information. The plaintiffs claimed Comcast failed to protect personal data, maintained inadequate security measures, received unjust enrichment by using personal data, violated the federal Cable Act and certain state consumer statutes, and improperly notified affected individuals.

Comcast denies the allegations but agreed to settle to avoid the expense and risk of continued litigation and a possible trial.

Sources

1. Official settlement notice
2. Official settlement website
3. Official claim form