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TradeZero Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating a data breach involving TradeZero America Inc.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About TradeZero America Inc.
TradeZero America Inc. is a New York-based online broker-dealer that provides retail investors with commission-free stock trading and direct market access to U.S. stocks. The company offers an advanced suite of desktop, web-based, and mobile software platforms to accommodate all types of traders. These include ZeroPro for active traders, ZeroWeb for both active and beginning traders, and Zero Free, a free real-time browser-based trading system. TradeZero America also offers a mobile app for traders on the go and features capabilities for stock shorting and 24/7 customer support. According to LinkedIn, the company employs 28 people.
What Happened?
On July 29, 2024, TradeZero's third-party vendor, Tawk.To, discovered suspicious activity affecting its environment. An investigation revealed that an unauthorized actor may have accessed personal information contained in certain files associated with TradeZero's customers on the Tawk.To platform.
Types of consumer information may have been exposed:
- Name of individual
- Social Security Number
- Driver’s License number
- Government-issued ID number (e.g., passport, state ID card)
- Financial Information (e.g., account number, credit or debit card number)
The breach was disclosed to the California Attorney General's office, and 1,459 individuals in Texas were reported to be affected. TradeZero notified consumers via U.S. Mail.
Your Rights and Next Steps
If you received a notification from TradeZero, it's crucial to remain vigilant against identity theft and fraud. Here are some steps you can take:
- Enroll in Credit Monitoring: TradeZero is offering 12 months of complimentary credit monitoring services through Cyberscout. To enroll, visit https://bfs.cyberscout.com/activate and use the unique code provided in your notification letter. Enrollment must be completed within 90 days from the date of the letter.
- Monitor Your Accounts: Regularly review your account statements and monitor your free credit reports for any suspicious activity. You are entitled to one free credit report annually from each of the three major credit reporting bureaus: Equifax, Experian, and TransUnion.
- Consider a Fraud Alert or Credit Freeze: You can place a fraud alert or a credit freeze on your credit file to prevent unauthorized access. Contact any of the three major credit reporting bureaus to initiate these protections.
- Report Identity Theft: If you suspect your information has been misused, report it to the Federal Trade Commission.
You May Be Entitled to Compensation
If your information was compromised in this data breach, you may be eligible for compensation. Lawyers are ready to help you understand your rights and pursue any potential claims. To explore your legal options and join a lawsuit, please complete the form below.
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