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MONRO Auto Service and Tire Centers Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Monro, Inc. data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Monro, Inc.
Monro, Inc. is a major automotive services provider headquartered in Rochester, New York. Established in 1957, the company has grown to operating over 1,300 locations across 32 states. Monro offers a wide range of automotive services, including tire sales, brake repairs, routine maintenance, muffler and exhaust system repairs, steering and suspension services, and wheel alignments.
The company operates under various well-known brand names, including Monro Auto Service and Tire Centers, Mr. Tire Auto Service Centers, Tire Choice Auto Service Centers, Car-X, and Ken Towery's Tire & Auto Care. In recent years, Monro has expanded its presence nationwide through strategic acquisitions and new store openings.
What Happened?
In late 2024, Monro became aware of suspicious activity involving an employee's email account. After investigating the incident, Monro confirmed that an unauthorized individual gained access to the employee’s mailbox and selected files for a limited period of time on November 21, 2024.
A thorough review of the compromised mailbox, completed around January 28, 2025, revealed that sensitive personal information belonging to consumers may have been exposed.
Information Exposed:
- Names
- Social Security numbers
- Addresses
- Dates of birth
- ID numbers
- Certain health information
- Accident history
Monro, Inc. reported this data breach to several state attorneys general offices, including California, South Carolina, and New Hampshire.
Impact by State:
- Massachusetts: 5,026 residents
- South Carolina: 2,821 residents
- New Hampshire: 2,643 residents
- Rhode Island: 975 residents
Your Rights and Next Steps
In response to the breach, Monro has implemented precautionary measures, such as changing passwords, modifying internal email settings, and enhancing employee training to prevent similar incidents in the future. They have also offered affected individuals complimentary access to Experian IdentityWorks credit monitoring and identity restoration services for 12 months.
You May Be Entitled to Compensation
If your personal information was compromised in the Monro data breach, you may be eligible for financial compensation. Lawyers are ready to help you understand your legal rights and options. To find out if you qualify to join a class action lawsuit, complete the below form.
Taking action now can help hold Monro accountable and ensure your rights are protected.
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