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Medical Express Ambulance Service Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Medical Express Ambulance Service ("MedEx") data breach which has affected 118,418 Americans.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Medical Express Ambulance Service
Medical Express Ambulance Service, or MedEx, is based in the Chicagoland area and was founded in February 1998 by Lauren Rubinson. The company has significantly expanded over the years, growing from just two ambulances to a fleet of over 80 vehicles today.
MedEx provides basic life support (BLS), advanced life support (ALS), critical care, and medical standby services for events for many healthcare facilities across the region, including prominent institutions such as Lurie Children's Hospital and the University of Chicago Medicine.
What Happened?
On March 18, 2024, MedEx discovered a serious data breach involving unauthorized access to their network. After experiencing a network disruption, MedEx quickly disconnected all systems and engaged cybersecurity experts to investigate the incident. The investigation revealed that sensitive personal information belonging to 118,418 individuals across the United States may have been exposed.
MedEx notified affected consumers in writing beginning on April 14, 2025.
According to disclosures to the attorneys' generals offices of Massachusetts and Maine, there are 49 717 and 49 residents affected in each state, respectively.
What Information was Exposed?
Personally Identifiable Information:
- Full names
- Dates of birth
- Demographic information
- Social Security numbers
- Driver’s license numbers
- Financial information
- Usernames and passwords
- Passports (for some individuals)
Protected Health Information:
- Medical information
- Health insurance information
Your Rights and Next Steps
If your personal information was exposed in the MedEx data breach, you have important rights. You can take immediate action to protect yourself and potentially seek compensation for any harm or inconvenience caused by this incident.
Consider enrolling in the free credit monitoring and identity theft protection services offered by MedEx. These services can help detect suspicious activity early and provide assistance if identity theft occurs.
You also have the right to place a fraud alert or credit freeze on your credit report. A fraud alert warns lenders to verify your identity carefully before issuing credit, while a credit freeze restricts access to your credit report entirely. Both options are free and can help prevent identity thieves from opening new accounts in your name.
Finally, you have the right to pursue legal action against MedEx for failing to adequately protect your sensitive personal information. Lawyers are ready to help you understand your legal options and seek compensation for any damages, including financial losses, time spent addressing identity theft concerns, and emotional distress.
You May Be Entitled to Compensation
If you received a notification from MedEx about this data breach, you may be eligible to join a class action lawsuit and receive compensation. Lawyers are ready to help you understand your rights and guide you through the legal process.
To find out if you qualify, complete the form below. Taking action today can help protect your rights and hold MedEx accountable for this breach.
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