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Lucent Health Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Lucent Health Solutions data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Lucent Health Solutions
Lucent Health Solutions is a healthcare risk management company based in Nashville, Tennessee. Founded in 2014, the company specializes in providing third-party administration and health plan services.
Lucent Health's acquisition of Narus Health in 2019 enhanced its care management capabilities, allowing it to deliver exceptional member experiences and cost-effective solutions.
What Happened?
On October 2, 2023, Lucent Health Solutions experienced a cybersecurity incident involving a phishing email. A manager opened an email from a trusted broker, which led to unauthorized access to an email account for approximately ninety minutes. During this time, an unauthorized individual queried select search terms. Although no information was downloaded or electronically transferred, the incident potentially exposed sensitive information.
The types of consumer information that may have been exposed include:
- Full names and dates of birth
- Social Security numbers
- Health, dental, and vision group and/or plan numbers
The breach affected approximately 37,000 people across the United States, with 1,103 individuals in Texas and 27 in Massachusetts.
Lucent Health notified affected consumers via U.S. Mail and has offered credit monitoring services through Cyberscout, a TransUnion company.
Your Rights and Next Steps
If you believe you were affected by the Lucent Health data breach, there are several steps you can take to protect yourself. First, consider enrolling in the free credit monitoring services offered by Lucent Health. This service provides alerts for any changes to your credit file for 24 months from the date of enrollment.
Additionally, you can place a fraud alert or security freeze on your credit files to prevent unauthorized access. Monitoring your credit reports and financial statements regularly is crucial to identify any suspicious activity early. If you notice any discrepancies, contact the relevant credit reporting agency immediately.
You May Be Entitled to Compensation
If your information was exposed in the Lucent Health data breach, you may be eligible for compensation. Lawyers are ready to help you understand your rights and explore your legal options.
To join a lawsuit and potentially receive compensation, complete the form below.
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