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Crown Health Care Data Breach Investigation
Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Crown Health Care Laundry Services data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Crown Health Care Laundry Services
Crown Health Care Laundry Services is a laundry processing and linen management company headquartered in Pensacola, Florida. Founded in 1955, the company provides linen rental, linen management, direct linen sales, sterile surgical pack preparation, and laundry consulting services.
Crown serves more than 2,500 hospitals, surgery centers, clinics, and physician offices across several southeastern states, including Florida, Georgia, Alabama, Mississippi, Louisiana, South Carolina, and Texas. The company operates 14 facilities and employs over 1,700 associates, processing approximately 225 million pounds of healthcare linen each year.
What Happened?
On November 4, 2024, an unknown third party gained unauthorized access to Crown Health Care Laundry Services' network environment. The company's security systems detected the breach the following day, on November 5, 2024, and immediately took action to stop the unauthorized activity.
Crown promptly engaged forensic experts to investigate the breach, notified law enforcement, secured its systems, and began identifying any sensitive information that may have been compromised. On November 11, 2024, the investigation determined that certain files were exposed without authorization. After a thorough review, Crown confirmed on December 27, 2024, that sensitive personal information was indeed impacted.
Information exposed:
- Social Security numbers
- Driver’s license numbers
- Credit card information
- Financial account information
- Certain medical and health insurance information
Crown Health Care Laundry Services began notifying affected individuals by mail on March 20, 2025. The company also provided a substitute notice on its website for individuals they were unable to reach directly. Crown is offering one year of free credit monitoring and identity theft protection services through TransUnion and Cyberscout to affected individuals.
Your Rights and Next Steps
If your information was compromised in this data breach, you have important rights and steps you can take to protect yourself:
- Monitor Your Accounts: Carefully review your bank statements, credit card statements, and medical billing statements regularly. Report any suspicious activity immediately to your financial institution or healthcare provider.
- Obtain Your Credit Report: You can request a free annual credit report from each of the three major credit bureaus (Equifax, Experian, and TransUnion).
- Place a Fraud Alert: Consider placing a fraud alert on your credit file. This alerts potential creditors to verify your identity before extending credit. You can place a fraud alert by contacting any one of the three major credit bureaus.
- Implement a Credit Freeze: You have the right to request a free security freeze on your credit report. A credit freeze prevents new creditors from accessing your credit report without your consent. To place a freeze, contact each of the three credit bureaus separately using the contact information above.
- Report Identity Theft: If you believe you are a victim of identity theft, file a police report with your local law enforcement agency and report the incident to the Federal Trade Commission (FTC).
You May Be Entitled to Compensation
If your information was exposed in the Crown Health Care Laundry Services data breach, you may be eligible for compensation. Lawyers are ready to help you understand your rights and guide you through the process of joining a lawsuit.
To find out if you qualify, complete the form below. Taking action now can help protect your rights and ensure you receive any compensation you may be entitled to.
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