Data Breach

Conduent Data Breach Investigation

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Conduent Data Breach Investigation
Conduent Data Breach Investigation

Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Conduent Inc data breach.

If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.

About Conduent Inc

Conduent Inc., based in Florham Park, New Jersey and founded in 2017 as a spin-off from Xerox, delivers digital platforms and solutions for both businesses and government agencies.

The company operates with a global workforce of nearly 19,000 employees listed on LinkedIn and over 31,000 employees reported as of 2021.

Conduent’s services span a wide range of sectors, including commercial, government, and transportation. The company is known for leveraging advanced technologies like cloud computing, artificial intelligence, machine learning, and automation to streamline operations.

Conduent handles significant volumes of sensitive data, processing billions of dollars in government payments and supporting billions of customer service interactions each year. This makes security and data protection a crucial aspect of their operations.

What was the January Ransomware Attack?

On January 13, 2025, Conduent Inc. experienced a cybersecurity incident when, according to the company’s disclosure to the U.S. Securities and Exchange Commission, a threat actor gained unauthorized access to a portion of Conduent’s systems.

The breach resulted in operational disruption, but Conduent reported that affected systems were restored within hours or days.

Further investigation revealed that the attacker, identified as the SAFEPAY ransomware group, exfiltrated a large set of files associated with a limited number of Conduent’s clients. The group claimed to have obtained 8.5 terabytes of organizational data and threatened to publish it on the dark web.

A screenshot of the Conduent ransomware demand posted on the Dark Web
Conduent ransomware demand posted on the Dark Web

The company engaged external cybersecurity experts to assess the nature and scope of the breach. It was confirmed that a significant number of individuals’ personal information tied to Conduent’s clients and their end-users was included in the stolen data.

Your Rights and Next Steps

If you believe your information may have been compromised in the Conduent data breach, you have important rights and options. First, you should monitor your accounts and credit reports for any unusual activity. Consider placing a fraud alert or credit freeze with the major credit bureaus to help protect your identity.

Under various state and federal laws, companies that experience data breaches are often required to notify affected individuals and may be held responsible for damages. If your personal information was exposed, you may have the right to seek compensation for any losses, inconvenience, or risk you have suffered as a result.

Lawyers are ready to help you understand your rights and guide you through the process of joining a class action lawsuit. They can answer your questions about the breach, explain what compensation may be available, and help you take action to protect yourself and your family.

You May Be Entitled to Compensation

If you were impacted by the Conduent data breach, you may be eligible to receive compensation. Completing the below form is the first step in joining a lawsuit and holding Conduent accountable for the exposure of your personal information.

Lawyers are ready to review your situation and help you pursue the compensation you deserve.

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