Business Insurance Services Data Breach Investigation

Shamis & Gentile P.A., one of the nation's premier class action law firms specializing in data breach cases, is investigating the Business Insurance Services, Inc data breach.
If you were affected by the data breach, your sensitive personally identifiable information may have been exposed, and you may be eligible for compensation.
About Business Insurance Services, Inc
Business Insurance Services, Inc. is a Hawaii-based insurance agency that has been operating since 1990. The company is locally owned and has grown over the years to become one of the largest independent insurance agencies in the state. They have branch offices located on Maui, Kauai, and the Big Island, in addition to their Honolulu headquarters.
The company provides a variety of insurance products and services, including commercial insurance, personal insurance, life and employee benefits, health insurance, and risk management solutions
What Happened?
On April 9, 2025, Business Insurance Services, Inc. disclosed a data security incident to the Massachusetts Attorney General's office. According to the company's disclosure, the breach exposed sensitive personal information of affected individuals. While the breach reportedly affected at least one individual in Massachusetts, the total number of impacted individuals nationwide has not yet been publicly disclosed.
Consumer information types exposed:
- First and last names
- Social Security numbers
- Government identification cards
- Financial information, including bank account numbers, routing numbers, and payment card numbers
Your Rights and Next Steps
If you received a notification from Business Insurance Services, Inc. about this data breach, it is important to take immediate action to protect yourself. You have several rights and options available:
- Enroll in Free Credit Monitoring Services: Business Insurance Services, Inc. is offering 24 months of complimentary credit monitoring and fraud assistance. You must enroll within 90 days of receiving your notification letter. Instructions for enrollment are provided in the notification letter you received.
- Monitor Your Credit Reports and Accounts: Regularly review your credit reports, bank statements, and credit card statements for any suspicious or unauthorized activity. You can request your free annual credit reports from the three major credit bureaus (Experian, Equifax, and TransUnion).
- Place a Fraud Alert: You have the right to place a one-year fraud alert on your credit file at no cost. This alerts creditors to take extra steps to verify your identity before opening new accounts. Contact any of the three major credit bureaus to place a fraud alert.
- Consider a Credit Freeze: You can place a credit freeze on your credit reports, which restricts access to your credit information. This can prevent unauthorized accounts from being opened in your name. There is no charge for placing or lifting a credit freeze. Contact the three major credit bureaus (Experian, Equifax, and TransUnion) to initiate a freeze.
- Report Suspicious Activity: If you notice any unauthorized or suspicious activity, immediately contact your financial institution, credit card company, or the credit bureaus. You should also consider filing a police report and reporting the incident to the Federal Trade Commission (FTC).
You May Be Entitled to Compensation
If your personal information was exposed in the Business Insurance Services, Inc. data breach, you may be eligible to join a class action lawsuit. Lawyers are ready to help you understand your legal options and guide you through the process of seeking compensation.
To find out if you qualify to join a lawsuit and potentially receive compensation, complete the below form. Lawyers will review your information and contact you to discuss your rights and next steps.