Wellness Federal Credit Union Data Breach

What Happened?

On July 2, 2023, Bradford-Scott Data, LLC, a technology provider for Wellness Federal Credit Union, detected unusual activity within a specific portion of their network. Immediate measures were taken to secure the environment, and a thorough investigation was launched to understand the extent and nature of the breach. It was discovered that between May 19 and May 28, 2023, unauthorized access had likely resulted in the copying of certain files from their network.

After a detailed review, which concluded on December 10, 2023, it was confirmed that the compromised files contained sensitive information, including names and Social Security numbers. Although there has been no evidence of fraudulent use of the data as of the latest updates, the breach has impacted a total of 41,968 individuals across the United States, including 55 residents of Maine.

Notification and Response

Bradford-Scott Data, LLC has implemented additional security measures to enhance their network's defenses. The company began notifying affected individuals through written notices starting February 13, 2024. By March 8, 2024, a subsequent set of notifications was issued, including to an additional nineteen residents of Maine. These notifications were made in compliance with state laws, including a detailed disclosure to the Maine Attorney General's office, which can be viewed here.

Steps for Affected Individuals

Bradford-Scott Data, LLC is offering credit monitoring and identity theft protection services through IDX, A ZeroFox Company. Affected individuals are entitled to these services for 12 to 24 months at no cost. These services include credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services.

How to Enroll in IDX Services:

1. Visit the IDX enrollment page here.
2. Use the Enrollment Code provided at the top of your notification letter.
3. Follow the instructions to activate the service.

Additionally, it is recommended to remain vigilant by monitoring your accounts and free credit reports for any suspicious activity. You may obtain your free credit report annually from each of the three major credit reporting bureaus by visiting AnnualCreditReport.com or calling 1-877-322-8228.

For More Information

If you have further questions or need assistance, you can contact the dedicated assistance line provided by Bradford-Scott Data, LLC at 1-888-466-5849, available Monday through Friday from 8:00 a.m. to 8:00 p.m. Central Time.