True World Holdings Data Breach Affects Employees

True World Holdings LLC, a prominent seafood wholesaler, experienced a significant data breach on August 23, 2024. The breach involved unauthorized actors accessing and copying files from the company’s network. These files contained sensitive personal information of employees and former employees, including Social Security numbers (SSNs), financial account details, and driver’s license information.

The breach affected a total of 8,532 individuals across the United States. Among those impacted, 169 individuals were residents of Massachusetts.

The incident was disclosed to various state attorney general offices, with the Maine Attorney General's office being informed on October 18, 2024, the California Attorney General's office on November 1, 2024, and the Massachusetts Attorney General's office also on November 1, 2024.

The company has not yet disclosed how the breach occurred beyond confirming that files were copied by unauthorized actors. The investigation into the breach is ongoing, and further details may emerge as the company continues its review of the incident.

Information Exposed:

• Social Security numbers (SSNs)
• Financial account details
• Driver’s license information

True World Holdings's Response

In response to the breach, True World Holdings LLC took immediate action by launching a comprehensive investigation. They engaged an independent forensic consulting team to assess the scope and nature of the incident. The company has also been working to identify vulnerabilities in its systems and implement remedial measures to prevent future incidents.

To support affected individuals, True World Holdings LLC is offering 12 months of complimentary identity monitoring services through Kroll, a leading risk mitigation and response provider. These services include credit monitoring, fraud consultation, and identity theft restoration. Impacted individuals are encouraged to activate these services by visiting Kroll’s enrollment page and using the membership number provided in their notification letter.

What the reader should do if they are affected by the data breach

If you believe you may have been affected by this data breach, it is important to take proactive steps to protect your personal information. Here are some recommended actions:

1. Activate identity monitoring services: Use the membership number provided in your notification letter to enroll in the complimentary identity monitoring services offered by Kroll. These services can alert you to suspicious activity and provide expert assistance if your identity is compromised.
2. Monitor your financial accounts and credit reports: Regularly review your bank statements, credit card activity, and credit reports for any unauthorized transactions or accounts. You can obtain a free credit report annually from each of the three major credit bureaus by visiting AnnualCreditReport.com.
3. Place a fraud alert or security freeze on your credit file: A fraud alert notifies creditors that you may be a victim of identity theft, while a security freeze prevents new accounts from being opened in your name without your consent. Contact Equifax, Experian, or TransUnion to initiate these protections.
4. Update passwords and security questions: Change the passwords and security questions for your financial and personal accounts, especially if you use similar credentials across multiple platforms.
5. Be vigilant for phishing attempts: Scammers may attempt to exploit the breach by sending fraudulent emails or phone calls pretending to be from True World Holdings LLC or other organizations. Avoid clicking on suspicious links or providing personal information unless you are certain of the source.
6. Report suspicious activity: If you notice any unauthorized transactions or suspect identity theft, promptly notify your financial institution and file a report with the Federal Trade Commission (FTC) at IdentityTheft.gov.