In July 2023, Trinity Universal Insurance Company experienced a significant data breach involving the loss of backup tapes. These tapes, containing sensitive consumer information, went missing during a relocation process between July 7 and July 10. Despite extensive efforts to locate the missing tapes, which were stored in a padlocked case, they were not recovered. Law enforcement was notified, and an investigation was initiated immediately.
Following the discovery of the missing backup tapes, Trinity Universal Insurance Company undertook a thorough investigation to determine the extent of the breach and the specific data involved. The company has since enhanced its cybersecurity measures and revised its data handling procedures to prevent similar incidents in the future. Affected individuals have been offered a complimentary one-year membership to Identity Defense Complete, a service designed to monitor and protect against identity theft.
If you believe your information may have been compromised in this breach, it is crucial to act promptly to safeguard your identity. Here are some steps you can take:
For more details about the breach and the company's response, you can visit the official disclosures on the Texas Attorney General's website and the California Attorney General's website.
Trinity Universal Insurance Company, based in Minden, LA, is a prominent provider in the insurance industry. The company offers a variety of insurance products and is committed to protecting the personal information of its clients. Following this incident, Trinity Universal has taken significant steps to enhance its data security measures and ensure the privacy of its customers.