On February 23, 2024, Sysmex America detected unauthorized access to a few of its computer systems. An immediate investigation was launched with the aid of a third-party forensic firm to assess the breach and secure the network. The investigation revealed that from March 1, 2024, to March 3, 2024, an unauthorized party accessed specific files on Sysmex's systems. It is notable that a further breach occurred after the date the systems first detected unauthorized access.
The breach compromised various types of personal information, including:
Upon discovering the breach, Sysmex America took immediate steps to secure its systems and mitigate any potential impact. The company has reviewed and enhanced its technical security measures to prevent future incidents. Additionally, Sysmex has notified law enforcement and is cooperating with their investigation.
To support those affected, Sysmex America is offering a complimentary two-year membership to Experian IdentityWorksSM Credit 3B, which provides services such as credit monitoring and identity theft resolution. Affected individuals can enroll in this program without affecting their credit scores. More details and enrollment instructions are provided in the consumer notice.
If your information was involved in this data breach, it is crucial to take immediate action to protect your identity:
Sysmex America, Inc. is a leader in the distribution and support of automated in vitro diagnostic hematology, coagulation, and urinalysis analyzers, reagents, and information systems for laboratories and healthcare facilities across the Americas. Based in Lincolnshire, Illinois, the company is committed to advancing healthcare diagnostics to improve patient outcomes.