On November 2, 2023, Recology Inc. detected unusual activity within their computer network. This discovery led to an immediate internal investigation, the involvement of law enforcement, and the hiring of a forensic security firm to assess and secure the network. It was found that certain documents had been acquired from the system on the same day the activity was noticed. This breach has since been under thorough review, with ongoing notifications to individuals whose information was compromised.
In response to the breach, Recology Inc. has taken several steps to address and mitigate the impact. They have enhanced their security measures to prevent similar incidents in the future. Additionally, the company is offering affected individuals a complimentary one-year membership of Experian IdentityWorksSM Credit 3B, which includes services like credit monitoring and identity restoration. More details about this offering and how to activate it can be found in the consumer notice provided at the bottom of this page.
Given the nature of the data exposed, it is crucial for affected individuals to remain vigilant by monitoring their financial accounts and credit reports for any unusual activity. Here are some steps you can take:
For more detailed guidance on protecting yourself from identity theft, visit the FTC's identity theft website.
Recology Inc. is an employee-owned company that provides environmental services such as recycling, composting, and waste management. They serve over 130 communities across California, Oregon, and Washington. Committed to sustainability, Recology operates with a focus on resource recovery and responsible environmental stewardship.
For further details on the breach and Recology's ongoing response, you can visit the official disclosures on the Maine Attorney General's website, the Massachusetts Attorney General's website, and the California Attorney General's website.