Platt Builders Data Breach

What Happened?

Platt Builders experienced a significant security incident that was discovered when unauthorized access to their network was detected around November 27, 2023. The breach involved the potential exposure of personal information, specifically full names, among other details not disclosed in the notice. Platt Builders has since concluded a comprehensive investigation on March 24, 2024, to understand the scope and impact of the breach.

The company took immediate action by consulting with cybersecurity professionals to analyze the situation. While there have been no reports of identity fraud or improper use of the information as a direct result of this incident, Platt Builders is taking this matter seriously and has suggested steps for affected individuals to protect themselves.

For more detailed information, affected consumers can review the full disclosure on the Massachusetts Attorney General's website.

Steps to Take if You Are Affected

If you believe your information may have been compromised in this breach, Platt Builders recommends taking the following actions:

• Monitor Your Accounts: Regularly review your financial statements and credit reports for any unauthorized or suspicious activity.
• Contact the Dedicated Response Line: Platt Builders has set up a toll-free response line at for individuals with questions about the incident. The line is staffed with professionals knowledgeable about the breach and is available Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time.
• Consider Credit Monitoring Services: Platt Builders is offering a complimentary membership of Experian IdentityWorksSM Credit 3B to help detect possible misuse of your information and provide identity protection services. To activate your membership, visit Experian IdentityWorks and use the provided activation code.
• Place a Fraud Alert: You can place a fraud alert on your credit files by contacting one of the three major credit bureaus: Equifax, Experian, or TransUnion.
• Consider a Security Freeze: A security freeze will prevent credit, loans, and services from being approved in your name without your consent. You can request this by contacting the credit bureaus directly.

Additional Resources

• Free Credit Report: You are entitled to one free credit report every 12 months from each of the major credit bureaus. Request your reports at AnnualCreditReport.com.
• Federal Trade Commission (FTC): The FTC provides information on how to report and recover from identity theft at IdentityTheft.gov.
• State Resources: Residents of Massachusetts and Rhode Island have additional rights and resources available to them, which can be found in the Notice to Consumers.

Remember, taking proactive steps can help safeguard your personal information and reduce the risk of identity theft. Stay vigilant and take action to protect your credit and identity.