Option Care Health Data Breach Exposes Protected Health Info

On July 31, 2024, Option Care Health, a leading provider in the home and alternate site infusion services industry, experienced a data breach. An unauthorized party briefly accessed an employee's email inbox. This breach was quickly identified and terminated by Option Care Health's security tools.

However, a subsequent investigation revealed that some protected health information (PHI) of certain patients was potentially impacted. The investigation concluded on September 16, 2024, confirming the exposure of sensitive information.

The breach was reported to the California Attorney General's office, and more details can be found in the official disclosure.

In response to the breach, Option Care Health took action by restricting access to the compromised email inbox and resetting its password. The company is also reviewing its internal controls to prevent future incidents.

To support affected individuals, Option Care Health has partnered with Kroll to offer identity monitoring services for a specified period at no cost. Affected individuals can activate these services by visiting Kroll's enrollment page.

Steps for affected individuals

If you believe you may have been affected by this data breach, it is important to take proactive measures to protect your information. Here are some steps you can follow:

1. Activate Identity Monitoring Services: Utilize the identity monitoring services provided by Kroll. This will help you stay informed of any suspicious activity related to your credit data.
2. Monitor Financial Statements: Regularly review your account statements and credit reports for any unauthorized activity. This vigilance can help you detect potential fraud early.
3. Report Suspicious Activity: If you notice any unauthorized transactions or activities, report them immediately to your financial institution and credit bureaus.
4. Consult with Experts: Take advantage of Kroll's fraud consultation services. They can provide guidance on protecting your identity and assist with any concerns related to identity theft.