MD Now Data Breach Exposes Social Security Numbers

MD Now Medical Centers, Inc, a leading provider of urgent care services, recently experienced a significant data breach affecting the personal information of numerous patients and employees.

On May 20, 2024, MD Now discovered that an unknown and unauthorized criminal had accessed one of its IT systems. The investigation revealed that the breach occurred in early May, with the attacker removing various documents, including discharge and prescription forms provided to patients who visited MD Now clinics before August 2023.

The breach exposed a wide range of sensitive information, including:

• Name of individual
• Social Security Number Information
• Driver’s License number
• Government-issued ID number (e.g., passport, state ID card)
• Financial Information (e.g., account number, credit or debit card number)
• Medical Information
• Health Insurance Information
• Date of Birth

MD Now's Response

In response to the data breach, MD Now took immediate action by retaining forensic experts to investigate and contain the attack. The company has implemented enhanced security measures to protect against future breaches. Additionally, MD Now is offering affected individuals two years of free credit monitoring and identity theft protection services through IDX. These services include credit monitoring, a $1,000,000 insurance reimbursement policy, identity restoration, and dark web monitoring.

Steps for Affected Individuals

If you have been affected by this data breach, it is crucial to take the following steps to protect your personal information:

1. Enroll in Credit Monitoring Services: MD Now is providing free credit monitoring and identity protection services through IDX. To enroll, visit and follow the instructions using your personal enrollment code provided in the notice letter. The deadline to enroll is November 9, 2024.
2. Monitor Your Accounts: Regularly review your account and financial statements for any unauthorized or suspicious activity. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus (Equifax, Experian, and TransUnion). Visit or call 1-877-322-8228 to request your free credit report.
3. Place a Fraud Alert or Credit Freeze: Consider placing a fraud alert or credit freeze on your credit file to prevent unauthorized access. A fraud alert requires businesses to verify your identity before extending new credit, while a credit freeze prohibits credit bureaus from releasing your credit report without your consent. Contact Equifax, Experian, or TransUnion to place a fraud alert or credit freeze.
4. Stay Vigilant: Be cautious when responding to any text, email, or telephone requests for your personal information. MD Now will never request your personal information through these channels. Avoid opening links or attachments from unknown or suspicious sources.