ExamOne Data Breach

Understanding the ExamOne Data Breach

If you've recently utilized the services of ExamOne, a Quest Diagnostics Company, it's important to be aware of a data breach incident that may affect your personal information. On January 25, 2024, during a routine specimen collection and paperwork processing, it was discovered in mid-February that the documents were not received by the testing laboratory as expected.

What Was Exposed?

The paperwork in question contained sensitive information, including your name, driver's license number, the last four digits of your social security number, address, and date of birth. While there is no evidence at this time to suggest that this information has been stolen or misused, the potential risk of identity theft cannot be ignored.

What Actions Are Being Taken?

To mitigate the risks associated with this breach, ExamOne has arranged for affected individuals to receive two years of free credit monitoring services through Equifax. To enroll in these services, you must act by March 31, 2024. The Equifax enclosure provides detailed instructions on how to activate this offer.

Additional Steps You Can Take

• Regularly review your account statements and credit reports. You're entitled to one free credit report every twelve months from each of the major credit bureaus. Visit AnnualCreditReport.com or call 1-877-322-8228 to request yours.
• Consider placing a security freeze on your credit reports. This action restricts access to your credit report, making it more difficult for identity thieves to open new accounts in your name. You need to contact each of the three major credit bureaus to place a freeze:
• Equifax
• Experian
• TransUnion

If You Suspect Identity Theft

Should you have reasons to believe you're a victim of identity theft, immediately contact the Federal Trade Commission (FTC), your state's Attorney General's office, or local law enforcement. You can reach the FTC at 877-ID-THEFT (877-438-4338) or visit their identity theft website.

Contact Information for ExamOne

For any questions or concerns, you can reach out to Debby Stach, Risk Management Specialist at ExamOne, via email at debby.k.stach@examone.com.

Final Thoughts

ExamOne sincerely apologizes for any inconvenience caused by this incident and values your perception of their commitment to security. Stay vigilant and proactive in monitoring your personal information to protect against potential identity theft.

For more detailed information, you can access the disclosure on the Massachusetts Attorney General's website.

Remember, staying informed and taking prompt action are your best defenses against the repercussions of a data breach.