Rockland Trust Company Data Breach

Will Gendron
Editor in Chief
Published
March 20, 2024
Updated
June 28, 2024
Rockland Trust Company Data Breach
EMD Serono
Types of INFORMATION affected
  • Names
    Names
  • Social security numbers
    Social Security Numbers
  • Dates of birth
    Dates of Birth
  • Addresses
    Addresses
  • Government IDs
    Government IDs
  • Medical Information
    Medical Info
  • Financial Info
    Financial Info

The Data Breach at Rockland Trust Company

In a recent incident at Rockland Trust Company, sensitive customer information was inadvertently disclosed to an unauthorized party. This breach was reported to the Massachusetts Attorney General's office, indicating a significant lapse in the handling of customer data.

Rockland Trust's Response

Upon discovering the data breach, Rockland Trust Company took immediate action to mitigate the impact on affected individuals. They have implemented stricter security measures and retrained their staff to adhere to higher standards of data protection. Additionally, the company is offering affected customers a complimentary 24-month membership of Experian’s® IdentityWorksSM, which provides identity protection and resolution services.

Steps to Take if You Are Affected

Given the nature of the data breach, it is crucial for affected individuals to remain vigilant and proactive in monitoring their financial accounts and credit reports. Here are some recommended actions:

  1. Activate the Experian IdentityWorksSM Membership: Utilize the free service offered by Rockland Trust to monitor your credit and protect your identity.
  2. Monitor Your Accounts: Regularly check your bank statements and transaction history for any unauthorized activity. Set up alerts if possible.
  3. Place a Security Freeze: Consider placing a security freeze on your credit reports to prevent new credit from being opened in your name without your permission. This can be done at no cost by contacting the major credit bureaus:
    1. Equifax: www.equifax.com
    2. Experian: www.experian.com
    3. TransUnion: www.transunion.com
  1. Report Suspicious Activity: If you notice any suspicious activity, report it immediately to Rockland Trust and the appropriate authorities. Consider filing a report with the Federal Trade Commission through their identity theft website: consumer.gov/idtheft.

For more detailed information on the response from Rockland Trust and additional resources available to you, please refer to the official disclosure notice.

By following these steps, you can help safeguard your personal information and mitigate the potential impacts of this data breach. Stay informed and take action where necessary to protect your identity and financial well-being.

Notice Letter

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Affected Entity
EMD Serono
Consumers Notification date
Date of Breach
Breach Discovered Date
Total People Affected
Information Types Exposed
- Email addresses - Passwords - Usernames - Phone numbers - Physical addresses - Credit card numbers - Social Security numbers - Bank account details - Security questions and answers - Birthdates

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