Elitecare Emergency Hospital Data Breach Affects 15,000 Texans

On August 16, 2024, ERLC, LLC, operating as Elitecare Emergency Hospital, disclosed a significant data breach affecting approximately 15,000 individuals in Texas. This breach involved unauthorized access to sensitive personal and health information stored within the hospital's network.

The breach was reported to the Texas Attorney General's office, and further details can be found on the Texas Attorney General's website. Additionally, information about the breach is available on the Massachusetts Attorney General's website.

The breach was identified on July 10, 2024, when Elitecare detected suspicious activity on its computer systems. Immediate actions were taken to halt the intrusion, including disconnecting affected systems and engaging an external cybersecurity incident response team.

By July 17, 2024, it was confirmed that the incident was a cybersecurity breach, during which unauthorized access to personal and protected health information (PHI) occurred. The investigation revealed that the intruder accessed various types of sensitive information, although there is no evidence that the data was misused.

Information Exposed:

• Name of individual
• Address
• Social Security Number
• Driver’s License number
• Medical Information
• Health Insurance Information
• Date of Birth

In response to the breach, Elitecare has taken several steps to safeguard affected individuals and prevent future incidents. They have reinforced their security policies and implemented additional technological safeguards.

The hospital is actively monitoring the internet and dark web for any signs of the compromised data being circulated. Furthermore, Elitecare is offering two years of complimentary credit monitoring and identity theft protection services to those impacted by the breach.

If you believe your information may have been compromised in this breach, there are several steps you can take to protect yourself:

1. Enroll in Credit Monitoring: Take advantage of the two years of complimentary credit monitoring and identity theft protection services offered by Elitecare. Visit to enroll using your provided enrollment code.
2. Monitor Financial Statements: Regularly check your bank and credit card statements, as well as your credit reports, for any unfamiliar activity. Report any suspicious transactions to your financial institution immediately.
3. Review Medical Records: Keep an eye on your medical records and explanation of benefits statements for any services you did not receive. Contact your healthcare provider or insurance company if you notice any discrepancies.
4. Place a Fraud Alert: Consider placing a fraud alert on your credit file to warn creditors of potential identity theft. This can be done by contacting any of the three major credit bureaus.
5. Consider a Security Freeze: You may also opt to place a security freeze on your credit report, which restricts access to your credit file and can prevent new accounts from being opened in your name without your consent.

For more detailed guidance, you can refer to the Federal Trade Commission's identity theft resources.