Eagle Bank recently encountered a security breach involving MasterCard Debit card data. The breach originated from a compromised network of a U.S. merchant, not from within Eagle Bank itself. During this incident, sensitive information such as MasterCard account numbers and account details were potentially exposed to unauthorized individuals. The exact timeframe of the exposure remains unclear.
As a response, Eagle Bank is terminating existing Debit Cards affected by the breach and will issue new cards to the impacted customers. These new cards, along with their separate PIN mailings, will be sent to customers, and the old cards will be deactivated after March 26, 2024. Customers are advised to destroy their old cards once the new ones are activated.
For further assistance or inquiries related to this breach, customers are encouraged to contact Eagle Bank’s Debit/ATM Card representative or their local branch.
For more detailed information about the breach and Eagle Bank's response, you can view the official notice provided to the Massachusetts Attorney General's office here.
By taking these steps, you can help secure your financial information and respond effectively to this unfortunate breach.