Coastal1 Credit Union Data Breach Affects Many Accounts

On July 25, 2024, Coastal1 Credit Union disclosed a significant data breach that compromised sensitive consumer information. The breach, which was reported to the Massachusetts Attorney General's office, involved unauthorized access to financial information, including names, bank account numbers, and ATM/debit card details. While the exact number of affected individuals has not been disclosed, the breach's severity is underscored by the nature of the exposed data.

Coastal1 Credit Union's Response

In response to the breach, Coastal1 Credit Union has taken several steps to bolster its security measures. The company has implemented additional physical safeguards and security measures to protect its automated teller machines. Furthermore, Coastal1 Credit Union has urged its members to remain vigilant by reviewing their financial statements for any unauthorized activity. The credit union has also provided a dedicated hotline (1-800-298-2212, option 7) to assist affected individuals in minimizing potential adverse effects.

Steps to Take if You Are Affected by the Data Breach

If you believe you may be affected by this data breach, it is crucial to take immediate action to protect your financial information. Here are some steps you can follow:

1. Review Your Financial Statements: Carefully examine your bank account and ATM/debit card statements for any unauthorized transactions. Report any suspicious activity to Coastal1 Credit Union immediately.
2. Place a Fraud Alert: Contact one of the three nationwide consumer reporting agencies to place a fraud alert on your credit report. This will notify potential creditors that you may be a victim of fraud, making it harder for someone to open accounts in your name.
3. Obtain Your Credit Reports: Under the Fair Credit Reporting Act, you are entitled to one free credit report from each of the three nationwide consumer reporting agencies once you place an initial fraud alert. Review these reports for any signs of unauthorized activity.
4. Visit the FTC's Website: For additional guidance on identity theft and to report any suspected incidents, visit the Federal Trade Commission's identity theft website or call their toll-free ID Theft hotline at 1-877-IDTHEFT.
5. Monitor Your Accounts: Continue to monitor your financial account statements over the next twelve to twenty-four months to ensure no fraudulent activity occurs.

For more detailed information, you can view the disclosure on the Massachusetts Attorney General's website.