Aizer Health Data Breach Exposes Personal Info Including Social Security Numbers

September 2023 Network Disruption

On September 18, 2023, Aizer Health; Ezras Choilim Health Center, Inc experienced a significant network disruption that affected the functionality and accessibility of certain systems. The immediate response included disconnecting all network access to prevent further unauthorized access. A specialized third-party cybersecurity firm alongside IT personnel was engaged to secure the environment and conduct a comprehensive forensic investigation. This investigation revealed that an unauthorized actor had compromised certain systems and accessed some files containing sensitive information. The review of these systems was completed by March 13, 2024, confirming the exposure of personal information.

The following types of consumer information were exposed during the breach:

• Full name
• Address
• Medical information
• Health insurance information
• Credit card number
• Social Security number
• Driver’s License number

Aizer Health; Ezras Choilim Health Center's Response

In response to the breach, Aizer Health; Ezras Choilim Health Center, Inc took several steps to mitigate the impact and enhance security. All network access was immediately disconnected, and credentials were reset. Operations were restored in a secure mode, and enhanced security measures were implemented. Additionally, a Security Operation Center (SOC) was established to monitor and respond to security threats. The company has also provided affected individuals with access to credit monitoring and fraud assistance services through Cyberscout, a TransUnion company. These services include alerts for changes in credit files and proactive fraud assistance.

Steps to Take if You Are Affected

If you have been affected by this data breach, it is crucial to remain vigilant and take the following steps to protect your information:

• Monitor your account statements and credit reports for any suspicious or unauthorized activity.
• Consider placing a fraud alert on your credit file by contacting major credit bureaus.
• You may also place a security freeze on your credit reports to prevent new credit, loans, and services from being approved in your name without your consent.
• Enroll in the provided credit monitoring services by visiting Cyberscout's activation page.
• Review the detailed steps in the Notice to Consumers, available at the bottom of this article in PDF format, to further protect your information.

For more detailed information and assistance, affected individuals can contact the dedicated toll-free number provided by Aizer Health; Ezras Choilim Health Center, Inc at 1-833-543-4359 during specified hours.

About Aizer Health; Ezras Choilim Health Center, Inc

Aizer Health; Ezras Choilim Health Center, Inc is a leading health care benefits company that has been serving millions with valuable health information and resources. Committed to diversity and inclusion, the company employs a workforce where over 70% are women.

For further details on the data breach, you can access the official disclosure on the Massachusetts Attorney General's website.