Ace Hardware Data Breach

What Happened?

Ace Hardware Corporation, a prominent figure in the global retail hardware industry, recently fell victim to a data security incident that has affected a significant number of individuals across the United States. On March 13, 2024, Ace Hardware discovered a breach that compromised various types of consumer information including Social Security numbers, names, dates of birth, addresses, and details from government-issued identification cards, pay stubs, W2 forms, and Social Security cards.

This incident has been disclosed to the Attorney General's offices in multiple states, including Massachusetts, and details can be found on their respective websites. The breach has been reported to affect a total of 7,295 people in the U.S., with one individual from Maine being impacted. Ace Hardware promptly notified consumers of the breach on April 1, 2024, through written communication.

For those seeking more information, the full disclosures can be accessed via the following links:

• Maine Attorney General's website: Maine AG Data Breach Report
• Massachusetts Attorney General's website: Massachusetts AG Data Breach Report
• California Attorney General's website: California AG Data Breach Report

In response to this incident, Ace Hardware has taken robust measures to secure their systems and prevent future breaches. They have engaged with third-party cybersecurity experts to conduct a thorough investigation and have worked closely with law enforcement. Moreover, Ace Hardware has implemented additional technical safeguards to enhance the security of personal information.

To assist those affected, Ace Hardware is offering a complimentary 24-month membership of Experian’s® IdentityWorksSM credit monitoring and identity protection services. This service includes credit monitoring, identity theft protection support, and assistance with identity restoration.

If you believe you have been affected by this data breach, it is recommended that you take the following steps:

• Enroll in the provided credit monitoring and identity protection services.
• Remain vigilant by regularly reviewing your credit reports and account statements for any suspicious activity.
• Consider placing a fraud alert or a security freeze on your credit files.
• Contact Experian’s customer care team for assistance with identity restoration or alternative enrollment methods.

For further assistance or questions regarding the incident, affected individuals can reach out to Ace Hardware's dedicated and confidential toll-free telephone line.

Ace Hardware deeply regrets the concern this incident may have caused and is committed to maintaining the trust and security of all personal information entrusted to them.